Other Norton Products

[sfalco1957]

I want to use Ghost 15 to backup my existing laptop drive (80GB), and then replace the drive with a new 320GB drive and restore the data to it (Windows XP on Dell Inspiron E1505). I loaded the program, and used it to create a backup recovery point onto an external usb hard drive (320GB). I then replaced the laptop drive with the new one, and booted the Ghost CD. I thought I did everything correctly to restore the backup off the external USB drive onto the new hard drive, it seemed to work. I set all the options for resize after recover, partition type primary, set drive active after booting, restore original disk signature, restore master boot record. But when I rebooted, it won't access the hard drive, it just says- pbr2... DONE, then Disk Read Error... I tried to reboot the recovery CD and start the restore over again, but now it won't even see the new hard drive at all, so I can't select it as a target drive to restore to.. What have I done wrong? I can't believe that this software could have ruined a brand new hard drive....

[Brian_K]

---

sfalco1957 wrote:

I can't believe that this software could have ruined a brand new hard drive....

---

It hasn't.

First, tell us about your old HD. Have a look in Disk Management. It's likely there are hidden partitions present that you haven't imaged. Can you post a screenshot of Disk Management as that will give us a good idea of how to fix your new HD.

Edit... Does your laptop have Dell MediaDirect?

Edit... Does the BIOS see the new HD? What size does the BIOS report the new HD?

Edit... also upload your screenshot to Photobucket etc as a screenshot on this forum may take hours to be approved for our viewing.

[DStain]

Was the new drive prepared properly in the first place?

The new drive must be prepared again to try another image - transfer and then Ghost will see it.

Deric

[sfalco1957]

I'll try to post now what I know for now, it will be tomorrow before I can get back to this.. I have the old drive back in.. What is Disk Management? part of Windows or the Ghost program? I know the drive has a hidden partition with the factory load on it... I'll add what Disk Management says once I know how to invoke it... Should I be making a disk copy instead of a backup for what I am trying to do here? Should I do the backup with the OS booted, or with the Ghost CD booted? Appreciate the help...

[Brian_K]

sfalco1957,

I think you did everything correctly. Good work. But the Dell partitions tripped you up.

Try this and describe the partitions in the rectangles while awaiting the screenshot. Right click My Computer, click Manage, Disk Management.

[sfalco1957]

Partition   Basic   Fat   Healthy (EISA configuration)   47MB   39MBfree   82%free

Partition   Basic   FAT32   Healthy   (Unknown partition)   4GB   240MBfree   5%free

C:   Partition   Basic   NTFS   Healthy( System)   69GB   47GBfree   69%free

[DStain]

Use this iconto post a pic of the disk management.

Deric

[sfalco1957]

[DStain]

It will take quite a while before we can see the pic, it has to be approved so just bear with us.

Deric

[DStain]

We can see the pic now,

while we wait for Brian to have a look at it, I would run a backup onto your destination drive highlighting all three partitions on the primary drive 0. There are two hidden ones that need backing up then you will have all the files that you need to proceed with. Read this post Here for simple instructions on how to do it.

Deric