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Contributor
longbreak
Posts: 19
Registered: ‎07-25-2010
Accepted Solution

Utilities catching Norton Registry items

I had to reinstall NIS a couple of days back and it is OK now but I see it left a total of 117 unused entries in the registry.

I am thinking of using Norton Utilities because I believe it is an updated version of Registry Mechanic.

I had used Registry Mechanic in the past so I reinstalled that and ran it and it did not pick up any of the incorrect NIS entries even though I had the settings on to do full scan on everything.

Can any user confirm if Utilities picks up NIS entries?

Maybe the only way to find out is to try it for 30 days.

dickevans
Posts: 9,257
Registered: ‎04-08-2008

Re: Utilities catching Norton Registry items

Hi,

I can't confirm that NU will pickup NIS entries specifically but I would expect it to pick up anything that doesn't belong there. I would also caution that doing anything in the registry without knowing exactly what you're doing may have unintended consequences.

Keep us posted

Dick
Win7x64 SP1 current NIS V20
Symantec Employee
Skreddy
Posts: 131
Registered: ‎06-14-2012

Re: Utilities catching Norton Registry items

Hello longbreak,

 

Can you please confirm what version of Registry Mechanic you are using?

 

Also can you please tell us how you have detected the unused entries in the registry?

 

Kind Regards,


Skreddy

Contributor
longbreak
Posts: 19
Registered: ‎07-25-2010

Re: Utilities catching Norton Registry items

Thank you for the advice. I had a fairly old version of Registry Mechanic so I just upgraded to 11.0.1.716 and was surprised to see that it now has Symantec logo on it so I presume it is completely identical to NU.

After scan it did not pick up even one of the NIS entries.

The other registry cleaner I have used is Registry First Aid and it can pick up the lot but cannot delete or change them due to access priveleges. I am still working on that. I have to export all the errors as a text file and then edit each entry in regedit but am putting that off until I can figure a way to give RFA the access.

For example here is one of the wrong entries picked up by RFA:

Problem: Non-existent reference
Invalid Entry: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.5.0.145\Definitions\VirusDefs\20120613.033
Registry Location: HKEY_LOCAL_MACHINE\Software\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\SharedDefs, "APP_ID_SCANNER17"

Contributor
longbreak
Posts: 19
Registered: ‎07-25-2010

Re: Utilities catching Norton Registry items

Now I have really buggered up Ghost. I used NRnR utility which deleted NIS and Ghost and founnd I could easily delete all the old entries but a dreadful experiment gone wrong. Now Ghost does not work. I reinstalled and ran LiveUpdate but now get VProConsole error. Norton rep tried to find out the problem but gave up.

Bot Obliterator
redk9258
Posts: 2,337
Registered: ‎02-22-2010

Re: Utilities catching Norton Registry items

Just restore your PC from a Ghost image when it worked correctly.

Contributor
longbreak
Posts: 19
Registered: ‎07-25-2010

Re: Utilities catching Norton Registry items

Why didn't I think of that!! My dumbness scares me at times.

Got out the gold plated Ghost Recovery CD and now everything is working again.

Think I will leave this stuff well alone after this fruitless exercise.

Thanks for putting up with this rubbish.

dickevans
Posts: 9,257
Registered: ‎04-08-2008

Re: Utilities catching Norton Registry items


longbreak wrote:

Why didn't I think of that!! My dumbness scares me at times.

Got out the gold plated Ghost Recovery CD and now everything is working again.

Think I will leave this stuff well alone after this fruitless exercise.

Thanks for putting up with this rubbish.


Hi,

No rubbish found, only a user with a problem who has been able to solve it. That should make everyone happy :smileyvery-happy:

Dick
Win7x64 SP1 current NIS V20
Bot Obliterator
redk9258
Posts: 2,337
Registered: ‎02-22-2010

Re: Utilities catching Norton Registry items


longbreak wrote:

Why didn't I think of that!! My dumbness scares me at times.

Got out the gold plated Ghost Recovery CD and now everything is working again.

Think I will leave this stuff well alone after this fruitless exercise.

Thanks for putting up with this rubbish.


Sometimes we forget why we have Ghost :smileytongue: