Where to go to resolve a wrongly blocked URL when using the Norton DNS, a cloud based service

tbirdtnt · ‎04-30-2012

We are currently using Norton DNS, a cloud based service. There is a legit site that my users tried to get to. Norton DNS blocked the site as pornography. I am trying to get to the correct party to report this so it can be resolve. So far no luck. Does any one have any suggestion? I have tried http://safeweb.norton.com/ and it said " This site has not been tested yet". I went to different web sites to check this site. This site has not been evaluated nor this is part of a porn site any where but Norton DNS is blocking it and said it is a pornography site. Need to resolve.

Thank you for any assistant.

albertcwang · ‎01-28-2011

Hi,

Can you send us the URL in question? We can take a look into why it's being flagged.

Regards,

Albert

tbirdtnt · ‎04-30-2012

the link is http://cfc.barrexternal.org/ .

KatieQ · ‎04-09-2009

Hi tbirdtnt,

I've reported this to the team which will check into this.

If you have any questions, please let us know.

Thanks,

Katie

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Where to go to resolve a wrongly blocked URL when using the Norton DNS, a cloud based service

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