norton ghost 15

brybrybry · ‎09-30-2012

Having installed Norton Ghost 15 it has failed to recognise my internal c drive.

Has recognised both my external usb hard drives can anyone help.

Bryan

Brian_K · ‎04-19-2009

Bryan,

Can you run partinfo.exe from C:\Program Files\Norton Ghost\Utility. Partinfo.txt will be created in the same folder. Please post partinfo.txt as an attachment.

Can you also post a screenshot of Disk Management.

http://community.norton.com/t5/Forum-Feedback/Forum-Tip-How-to-post-screenshots-in-the-forum/td-p/25...

brybrybry · ‎09-30-2012

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA ..............Uª

C:\
====================================================================================
Volume Boot Record for Disk 0: at Sector 63 (0x3F)
File System: NTFS (BPB NT Version)
====================================================================================
1. Jump: EB 52 90
2. OEM Name: NTFS
3. Bytes per Sector: 512
4. Sectors per Cluster: 8
5. Reserved Sectors: 0
6. Number of FATs: 0
7. Root Dir Entries: 0
8. Total Sectors: 0
9. Media Descriptor: F8
10. Sectors per FAT: 0
11. Sectors per Track: 63 (0x003F)
12. Number of Heads: 255 (0x00FF)
13. Hidden Sectors: 63 (0x0000003F)
14. Total Sectors (>32 MB): 0 (0x00000000)
15. Disk Unit Number: 128 (0x80)
16. Reserved For NT: 0x00
17. Extended Boot Sig: 0x80
18. Reserved: 0x00
19. Total NTFS Sectors: 490223411
20: MFT Start Cluster: 786432
21: MFT Mirror Start Clust: 2
22: MFT First Cluster: 786432
23: Clusters per FRS: 246
24: Clusters per Index Blk: 1
25: Serical Number: 0x76C0E1B8C0E17F2D
26: Checksum: 0 (0x00000000)

- - - Disk 0: Volume Boot Record Hex Dump at Sector 63 (0x3F) - - -

0: EB 52 90 4E 54 46 53 20 20 20 20 00 02 08 00 00 ëRNTFS.........
10: 00 00 00 00 00 F8 00 00 3F 00 FF 00 3F 00 00 00 .....ø..?.ÿ.?...
20: 00 00 00 00 80 00 80 00 33 37 38 1D 00 00 00 00 ....€.€.378.....
30: 00 00 0C 00 00 00 00 00 02 00 00 00 00 00 00 00 ................
40: F6 00 00 00 01 00 00 00 2D 7F E1 C0 B8 E1 C0 76 ö.......-áÀ¸áÀv
50: 00 00 00 00 FA 33 C0 8E D0 BC 00 7C FB 68 C0 07 ....ú3ÀŽÐ¼.|ûhÀ.
60: 1F 1E 68 66 00 CB 88 16 0E 00 66 81 3E 03 00 4E ..hf.Ëˆ...f>..N
70: 54 46 53 75 15 B4 41 BB AA 55 CD 13 72 0C 81 FB TFSu.´A»ªUÍ.r.û
80: 55 AA 75 06 F7 C1 01 00 75 03 E9 DD 00 1E 83 EC Uªu.÷Á..u.éÝ..ƒì
90: 18 68 1A 00 B4 48 8A 16 0E 00 8B F4 16 1F CD 13 .h..´HŠ...‹ô..Í.
A0: 9F 83 C4 18 9E 58 1F 72 E1 3B 06 0B 00 75 DB A3 ŸƒÄ.žX.rá;...uÛ£
B0: 0F 00 C1 2E 0F 00 04 1E 5A 33 DB B9 00 20 2B C8 ..Á.....Z3Û¹..+È
C0: 66 FF 06 11 00 03 16 0F 00 8E C2 FF 06 16 00 E8 fÿ.......ŽÂÿ...è
D0: 4B 00 2B C8 77 EF B8 00 BB CD 1A 66 23 C0 75 2D K.+Èwï¸.»Í.f#Àu-
E0: 66 81 FB 54 43 50 41 75 24 81 F9 02 01 72 1E 16 fûTCPAu$ù..r..
F0: 68 07 BB 16 68 70 0E 16 68 09 00 66 53 66 53 66 h.».hp..h..fSfSf
100: 55 16 16 16 68 B8 01 66 61 0E 07 CD 1A 33 C0 BF U...h¸.fa..Í.3À¿
110: 28 10 B9 D8 0F FC F3 AA E9 5F 01 90 90 66 60 1E (.¹Ø.üóªé_.f`.
120: 06 66 A1 11 00 66 03 06 1C 00 1E 66 68 00 00 00 .f¡..f.....fh...
130: 00 66 50 06 53 68 01 00 68 10 00 B4 42 8A 16 0E .fP.Sh..h..´BŠ..
140: 00 16 1F 8B F4 CD 13 66 59 5B 5A 66 59 66 59 1F ...‹ôÍ.fY[ZfYfY.
150: 0F 82 16 00 66 FF 06 11 00 03 16 0F 00 8E C2 FF .‚..fÿ.......ŽÂÿ
160: 0E 16 00 75 BC 07 1F 66 61 C3 A0 F8 01 E8 09 00 ...u¼..faÃ ø.è..
170: A0 FB 01 E8 03 00 F4 EB FD B4 01 8B F0 AC 3C 00 û.è..ôëý´.‹ð¬<.
180: 74 09 B4 0E BB 07 00 CD 10 EB F2 C3 0D 0A 41 20 t.´.»..Í.ëòÃ..A.
190: 64 69 73 6B 20 72 65 61 64 20 65 72 72 6F 72 20 disk.read.error.
1A0: 6F 63 63 75 72 72 65 64 00 0D 0A 42 4F 4F 54 4D occurred...BOOTM
1B0: 47 52 20 69 73 20 6D 69 73 73 69 6E 67 00 0D 0A GR.is.missing...
1C0: 42 4F 4F 54 4D 47 52 20 69 73 20 63 6F 6D 70 72 BOOTMGR.is.compr
1D0: 65 73 73 65 64 00 0D 0A 50 72 65 73 73 20 43 74 essed...Press.Ct
1E0: 72 6C 2B 41 6C 74 2B 44 65 6C 20 74 6F 20 72 65 rl+Alt+Del.to.re
1F0: 73 74 61 72 74 0D 0A 00 8C A9 BE D6 00 00 55 AA start...Œ©¾Ö..Uª

=========================================================================================================================
Disk Geometry Information for Disk 1 Sector Count: 976,773,168 (60,801 Cylinders, 255 Heads, 63 Sectors/Track)
Signature: 8E6EA589
Detected Sector Size: 512
Detected Alignment: Cylinder
.........................................................................................................................
System Part Table LBA # Boot BCyl Head Sect FS ECyl Head Sect StartSect NumSects
=========================================================================================================================
K:\
On Disk Values: 0 0 80 0 1 1 07 1023 254 63 63 976,768,002
Calculated: 0 1 1 60800 254 63

====================================================================================================================
Partition Information for Disk 1: 466 GB
Volume Path PartitionType Status Size Part Table Lba # Start Sector Total Sectors
====================================================================================================================
K:\ NTFS Pri,Boot 466 GB 0 0 63 976,768,002
Unallocated Pri 2.49 MB None -- 976,768,065 5,103

- - - - - - - - - - Disk 1: Master Boot Record (Sector 0) - - - - - - - - - - -

0: 33 C0 8E D0 BC 00 7C 8E C0 8E D8 BE 00 7C BF 00 3ÀŽÐ¼.|ŽÀŽØ¾.|¿.
10: 06 B9 00 02 FC F3 A4 50 68 1C 06 CB FB B9 04 00 .¹..üó¤Ph..Ëû¹..
20: BD BE 07 80 7E 00 00 7C 0B 0F 85 0E 01 83 C5 10 ½¾.€~..|..…..ƒÅ.
30: E2 F1 CD 18 88 56 00 55 C6 46 11 05 C6 46 10 00 âñÍ.ˆV.UÆF..ÆF..
40: B4 41 BB AA 55 CD 13 5D 72 0F 81 FB 55 AA 75 09 ´A»ªUÍ.]r.ûUªu.
50: F7 C1 01 00 74 03 FE 46 10 66 60 80 7E 10 00 74 ÷Á..t.þF.f`€~..t
60: 26 66 68 00 00 00 00 66 FF 76 08 68 00 00 68 00 &fh....fÿv.h..h.
70: 7C 68 01 00 68 10 00 B4 42 8A 56 00 8B F4 CD 13 |h..h..´BŠV.‹ôÍ.
80: 9F 83 C4 10 9E EB 14 B8 01 02 BB 00 7C 8A 56 00 ŸƒÄ.žë.¸..».|ŠV.
90: 8A 76 01 8A 4E 02 8A 6E 03 CD 13 66 61 73 1C FE Šv.ŠN.Šn.Í.fas.þ
A0: 4E 11 75 0C 80 7E 00 80 0F 84 8A 00 B2 80 EB 84 N.u.€~.€.„Š.²€ë„
B0: 55 32 E4 8A 56 00 CD 13 5D EB 9E 81 3E FE 7D 55 U2äŠV.Í.]ëž>þ}U
C0: AA 75 6E FF 76 00 E8 8D 00 75 17 FA B0 D1 E6 64 ªunÿv.è.u.ú°Ñæd
D0: E8 83 00 B0 DF E6 60 E8 7C 00 B0 FF E6 64 E8 75 èƒ.°ßæ`è|.°ÿædèu
E0: 00 FB B8 00 BB CD 1A 66 23 C0 75 3B 66 81 FB 54 .û¸.»Í.f#Àu;fûT
F0: 43 50 41 75 32 81 F9 02 01 72 2C 66 68 07 BB 00 CPAu2ù..r,fh.».
100: 00 66 68 00 02 00 00 66 68 08 00 00 00 66 53 66 .fh....fh....fSf
110: 53 66 55 66 68 00 00 00 00 66 68 00 7C 00 00 66 SfUfh....fh.|..f
120: 61 68 00 00 07 CD 1A 5A 32 F6 EA 00 7C 00 00 CD ah...Í.Z2öê.|..Í
130: 18 A0 B7 07 EB 08 A0 B6 07 EB 03 A0 B5 07 32 E4 . ·.ë. ¶.ë. µ.2ä
140: 05 00 07 8B F0 AC 3C 00 74 09 BB 07 00 B4 0E CD ...‹ð¬<.t.»..´.Í
150: 10 EB F2 F4 EB FD 2B C9 E4 64 EB 00 24 02 E0 F8 .ëòôëý+Éädë.$.àø
160: 24 02 C3 49 6E 76 61 6C 69 64 20 70 61 72 74 69 $.ÃInvalid.parti
170: 74 69 6F 6E 20 74 61 62 6C 65 00 45 72 72 6F 72 tion.table.Error
180: 20 6C 6F 61 64 69 6E 67 20 6F 70 65 72 61 74 69 .loading.operati
190: 6E 67 20 73 79 73 74 65 6D 00 4D 69 73 73 69 6E ng.system.Missin
1A0: 67 20 6F 70 65 72 61 74 69 6E 67 20 73 79 73 74 g.operating.syst
1B0: 65 6D 00 00 00 63 7B 9A 89 A5 6E 8E 00 00 80 01 em...c{š‰¥nŽ..€.
1C0: 01 00 07 FE FF FF 3F 00 00 00 02 4C 38 3A 00 00 ...þÿÿ?....L8:..
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 55 AA ..............Uª

K:\
====================================================================================
Volume Boot Record for Disk 1: at Sector 63 (0x3F)
File System: NTFS (BPB NT Version)
====================================================================================
1. Jump: EB 52 90
2. OEM Name: NTFS
3. Bytes per Sector: 512
4. Sectors per Cluster: 8
5. Reserved Sectors: 0
6. Number of FATs: 0
7. Root Dir Entries: 0
8. Total Sectors: 0
9. Media Descriptor: F8
10. Sectors per FAT: 0
11. Sectors per Track: 63 (0x003F)
12. Number of Heads: 255 (0x00FF)
13. Hidden Sectors: 63 (0x0000003F)
14. Total Sectors (>32 MB): 0 (0x00000000)
15. Disk Unit Number: 128 (0x80)
16. Reserved For NT: 0x00
17. Extended Boot Sig: 0x80
18. Reserved: 0x00
19. Total NTFS Sectors: 976768001
20: MFT Start Cluster: 786432
21: MFT Mirror Start Clust: 2
22: MFT First Cluster: 786432
23: Clusters per FRS: 246
24: Clusters per Index Blk: 1
25: Serical Number: 0x2AB29EF8B29EC7A9
26: Checksum: 0 (0x00000000)

- - - Disk 1: Volume Boot Record Hex Dump at Sector 63 (0x3F) - - -

0: EB 52 90 4E 54 46 53 20 20 20 20 00 02 08 00 00 ëRNTFS.........
10: 00 00 00 00 00 F8 00 00 3F 00 FF 00 3F 00 00 00 .....ø..?.ÿ.?...
20: 00 00 00 00 80 00 80 00 01 4C 38 3A 00 00 00 00 ....€.€..L8:....
30: 00 00 0C 00 00 00 00 00 02 00 00 00 00 00 00 00 ................
40: F6 00 00 00 01 00 00 00 A9 C7 9E B2 F8 9E B2 2A ö.......©Çž²øž²*
50: 00 00 00 00 FA 33 C0 8E D0 BC 00 7C FB 68 C0 07 ....ú3ÀŽÐ¼.|ûhÀ.
60: 1F 1E 68 66 00 CB 88 16 0E 00 66 81 3E 03 00 4E ..hf.Ëˆ...f>..N
70: 54 46 53 75 15 B4 41 BB AA 55 CD 13 72 0C 81 FB TFSu.´A»ªUÍ.r.û
80: 55 AA 75 06 F7 C1 01 00 75 03 E9 DD 00 1E 83 EC Uªu.÷Á..u.éÝ..ƒì
90: 18 68 1A 00 B4 48 8A 16 0E 00 8B F4 16 1F CD 13 .h..´HŠ...‹ô..Í.
A0: 9F 83 C4 18 9E 58 1F 72 E1 3B 06 0B 00 75 DB A3 ŸƒÄ.žX.rá;...uÛ£
B0: 0F 00 C1 2E 0F 00 04 1E 5A 33 DB B9 00 20 2B C8 ..Á.....Z3Û¹..+È
C0: 66 FF 06 11 00 03 16 0F 00 8E C2 FF 06 16 00 E8 fÿ.......ŽÂÿ...è
D0: 4B 00 2B C8 77 EF B8 00 BB CD 1A 66 23 C0 75 2D K.+Èwï¸.»Í.f#Àu-
E0: 66 81 FB 54 43 50 41 75 24 81 F9 02 01 72 1E 16 fûTCPAu$ù..r..
F0: 68 07 BB 16 68 70 0E 16 68 09 00 66 53 66 53 66 h.».hp..h..fSfSf
100: 55 16 16 16 68 B8 01 66 61 0E 07 CD 1A 33 C0 BF U...h¸.fa..Í.3À¿
110: 28 10 B9 D8 0F FC F3 AA E9 5F 01 90 90 66 60 1E (.¹Ø.üóªé_.f`.
120: 06 66 A1 11 00 66 03 06 1C 00 1E 66 68 00 00 00 .f¡..f.....fh...
130: 00 66 50 06 53 68 01 00 68 10 00 B4 42 8A 16 0E .fP.Sh..h..´BŠ..
140: 00 16 1F 8B F4 CD 13 66 59 5B 5A 66 59 66 59 1F ...‹ôÍ.fY[ZfYfY.
150: 0F 82 16 00 66 FF 06 11 00 03 16 0F 00 8E C2 FF .‚..fÿ.......ŽÂÿ
160: 0E 16 00 75 BC 07 1F 66 61 C3 A0 F8 01 E8 09 00 ...u¼..faÃ ø.è..
170: A0 FB 01 E8 03 00 F4 EB FD B4 01 8B F0 AC 3C 00 û.è..ôëý´.‹ð¬<.
180: 74 09 B4 0E BB 07 00 CD 10 EB F2 C3 0D 0A 41 20 t.´.»..Í.ëòÃ..A.
190: 64 69 73 6B 20 72 65 61 64 20 65 72 72 6F 72 20 disk.read.error.
1A0: 6F 63 63 75 72 72 65 64 00 0D 0A 42 4F 4F 54 4D occurred...BOOTM
1B0: 47 52 20 69 73 20 6D 69 73 73 69 6E 67 00 0D 0A GR.is.missing...
1C0: 42 4F 4F 54 4D 47 52 20 69 73 20 63 6F 6D 70 72 BOOTMGR.is.compr
1D0: 65 73 73 65 64 00 0D 0A 50 72 65 73 73 20 43 74 essed...Press.Ct
1E0: 72 6C 2B 41 6C 74 2B 44 65 6C 20 74 6F 20 72 65 rl+Alt+Del.to.re
1F0: 73 74 61 72 74 0D 0A 00 8C A9 BE D6 00 00 55 AA start...Œ©¾Ö..Uª

Volumes Reported by OS
==========================================================================================================================================
Volume Path (Volume GUID)
Disk # Offset in Bytes Size in Bytes Starting Sector Ending Sector Size
==========================================================================================================================================

C:\ (\\?\Volume{7dde9092-047c-11e2-887b-806e6f6e6963}\)
Disk # 0 32,256 250,994,386,944 63 490,223,474 234 GB

K:\ (\\?\Volume{c7cc26de-0480-11e2-9e7e-00142a7baaf8}\)
Disk # 1 32,256 500,105,217,024 63 976,768,064 466 GB

Brian_K · ‎04-19-2009

Bryan,

Can you post the .txt file as an attachment as there is data missing from the above message?

brybrybry · ‎09-30-2012

Hi

sorry don't know how to find the file you want !!

Brian_K · ‎04-19-2009

See Message #2

It's in the same folder as partinfo.exe.

brybrybry · ‎09-30-2012

Brian_K · ‎04-19-2009

Thanks. Partinfo shows "WARNING: Partition above extends beyond the end of disk." You need to correct the end of the C:drive partition. In Disk Management can you Shrink the partition by 10 MB. If you aren't familiar with this process let me know.