Product Suggestions

[Niko233]

Why Norton (at least 2010 and 2011) change my homepage to own symatec.com/... why it find malware?

I do not need in home page symantec.com/...<something> I need my homepage.

Cause of exactly this malware family samples contains ability to change user's home page?

Well, than may be this is good.

But why fixed only IE? What about all other browsers: Opera, Safari, Chrome, etc.?

Not capable with others? Bad...

But again what about supported FireFox? I never saw changes to FireFox homepage after malware fixing and IE get changes by Norton.

May be if in options was a blank page (about:blank) than what for to change it to symantec.com...?

It is blank already - it is clean. It is only annoying users to change it back every such times.

[jlsppw]

I think it's complete horse sh** that Symantec changed my home page at all. They throw this BS out there about a change or upgrade to the product.... NOT or a bug of some kind forced symantec to change the home page... NOT. Symantec changeing that page (to their page) is nothing less than malware and they shouldn't be doing it.

[AllenM Norton Fighter]

Hi Niko,

Why do you feel that Norton changed your home page? This is highly doubtful and may have been an artifact of the malware itself.

Besides, if you really felt this occurred why did you post this in Product Suggestions instead of the NIS/NAV board?

Best wishes.

Allen

[AllenM Norton Fighter]

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jlsppw wrote:

I think it's complete horse sh** that Symantec changed my home page at all. They throw this BS out there about a change or upgrade to the product.... NOT or a bug of some kind forced symantec to change the home page... NOT. Symantec changeing that page (to their page) is nothing less than malware and they shouldn't be doing it.

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HI jlsppw,

Welcome to the Norton Community. I can assure you that Symantec does not change user's home pages. Even in the unlikely event that Norton did this, it would certainly be a bug and not by design.

Best wishes.

Allen

[Tim_Lopez Administrator]

All,

When we detect a threat that has altered your browser settings, we reset them and set the Home Page to this address:

http://us.norton.com/security_response/fixhomepage.jsp

This page contains information on how to change your home page back to whatever your preference is. 

[AllenM Norton Fighter]

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Tim_Lopez wrote:

All,

When we detect a threat that has altered your browser settings, we reset them and set the Home Page to this address:

http://us.norton.com/security_response/fixhomepage.jsp

This page contains information on how to change your home page back to whatever your preference is. 

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Hi Tim,

Thanks very much, that is good to know. As you might have guessed my earlier response was referring to the fact that Symantec would not change a user's home page arbitrarily. It totally makes sense that it would need to do this because of a malware infection which has already changed the user's settings.

Niko, I think this explains your issue.

jlsppw, is this what happened in your case as well?

Best wishes.

Allen