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Contributor
louwho
Posts: 11
Registered: ‎12-04-2009

Is it the Norton plan, that I do not get full 365 days of coverage?

I am getting tired of warnings that my 360 is going to expire, and that I should renew now.  If I do that, I will not have gotten what I paid for (365 days of coverage).  Is this how Norton expects to pay it's bills...by getting me to purchase sooner than I need to?  Why not make it so that once the final 30 days have started, that I can renew, and, add whatever remain days are left, to the new activation period? 

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Hutch65
Posts: 2
Registered: ‎05-18-2012

Re: Is it the Norton plan, that I do not get full 365 days of coverage?

I may be wrong, but I think when you renew, it adds a year to your expiration.

 

For example, if your current subscription expires on July 1, after renewal, it will expire a year later on the same date. I think that happens no matter when you renew. Again, I could be wrong, but I have renewed our Norton 360 licenses (my company has two multi-licenses packages), several years running, and I think it always renewed in the manner I described.

 

 

peterweb
Posts: 4,579
Kudos: 523
Solutions: 177
Registered: ‎04-17-2008

Re: Is it the Norton plan, that I do not get full 365 days of coverage?


Hutch65 wrote:

I may be wrong, but I think when you renew, it adds a year to your expiration.

 

For example, if your current subscription expires on July 1, after renewal, it will expire a year later on the same date. I think that happens no matter when you renew. Again, I could be wrong, but I have renewed our Norton 360 licenses (my company has two multi-licenses packages), several years running, and I think it always renewed in the manner I described.

 

 


As long as you purchase a renewal code from Symantec, you will have any remaining time added to the new subscription.

 

If you purchase a new copy and product key, you would lose any remaining time if you activated the new key before the expiry of the old.


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