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Contributor
grtoro
Posts: 11
Registered: ‎06-20-2009

Re: Let the user decide whether or not to quarantine a file

I support the idea.  Symantec: are you listening?

xxJackxx
Posts: 156
Topics: 18
Kudos: 29
Solutions: 4
Registered: ‎11-17-2009

Re: Let the user decide whether or not to quarantine a file

Do it. This is the main reason I am not using Norton at the monent.

brb
Contributor
brb
Posts: 51
Registered: ‎04-19-2010

Re: Let the user decide whether or not to quarantine a file

+1 on this.

You could always make it a setting that is off by default so the actual behaviour remains unchanged and at the same time also cater to the more computer-savvy audience.

 

This would make an excellent addition and I'm sure you would get more support for that.

Contributor
Victek
Posts: 62
Registered: ‎11-05-2008

Re: Let the user decide whether or not to quarantine a file

Yes, I would like to see this option added as well.  I've been nailed a few times by NIS auto-deleting files that I know are OK and have had to turn it OFF to get it out of the way temporarily.

Super Contributor
Mark_Kratzer
Posts: 167
Registered: ‎07-05-2009

Re: Let the user decide whether or not to quarantine a file

I vote yes.

Regular Contributor
n2009user27
Posts: 133
Registered: ‎12-04-2008

Re: Let the user decide whether or not to quarantine a file

My original post was about a month ago and its status is still "New Idea".  When is it likely to be updated to (e.g.) "Under Consideration"?

Do Symantec consider all new Norton Product ideas or are some ignored without comment?

It would be nice to get some feedback from Symantec on this one, especially as it has gained so much support from other users.

Many thanks.

Contributor
MarkAtHome
Posts: 27
Registered: ‎09-16-2009

Re: Let the user decide whether or not to quarantine a file

Consider this signed.  Until it is addressed, Sonar is turned off.

Contributor
Kryptik
Posts: 48
Registered: ‎08-15-2009

Re: Let the user decide whether or not to quarantine a file

I think it should scan the file then ask the user is it safe to store *.somefile name to " safe directory" where the file can be opened and tested ( ex... like win zip) to see if it is a reliable file and that there is no hackware or spyware in it. if there is a issue then ask user if they want to fix problem or bypass and continue install. when it is installed or ran not shal use a monitor of the program and make sure that it don't change any key settings in the o.s. (ex... like a self duplicator) and check to see were it "dials home" at and check to make sure that it is a reliable source (ex.. like a popup trojan or back dialer) Norton allready does this automaticly but doesn't let the user have any input... input would be nice!

xxJackxx
Posts: 156
Topics: 18
Kudos: 29
Solutions: 4
Registered: ‎11-17-2009

Re: Let the user decide whether or not to quarantine a file

No progress on this? I reinstalled NIS 2011 on my machines and am mostly happy with it. However, when I ran a full scan on my desktop machine it deleted 6 files I would rather it had not messed with. It would not let me restore 2 of them. It is my machine and they are my files. An internet security suite should be a tool, not something that takes over my computer.

Contributor
ScottBull
Posts: 15
Registered: ‎04-08-2008

Re: Let the user decide whether or not to quarantine a file

I've had this too, however in all but one case, the quarantine has been accurate.

 

The idea should be expanded, there should be 3 options; trust, quarantine, and remove, as there's always a possibility that the threat has an anti-quarantine counter-measure, or a 2nd threat comprimises your quarantine information.