03-02-2013 08:55 AM
Like quite a number of others I had Norton Safesearch installed when I didnt want it. I searched the web and norton forum and tried all suggestions but coulnt get rid of it.(i use firefox v19) . So I went to chat with norton specialist who took over my computer for half an hour and they couldnt remove it either
I feel really let down that norton installed this search engine and even they cant remove it.
I am currently researching other virus software and intend removing norton 360
03-02-2013 10:43 AM
Norton Safe Search can be disabled. I'm not sure what steps you have tried or what the issue might be. Are you doing searches from the Firefox address bar? If so, that requires changing a setting in Firefox's configuration (see here). Otherwise, you should be able to turn off the feature in the Norton Toolbar options.