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Contributor
33lizmar
Posts: 11
Registered: ‎03-23-2012

Anyone know where I can get help on not being able to sign in?

I've tried four times in the past two hours and haven't gotten the promised email to reset my password, though it is supposed to be "coming shortly".  They verify the email address so that's not the problem. I sent a test message from another account, so the mail should be getting through.

 

Had to re-register just to ask for help.

 

I have a notice that there is a private message for me and can't sign in.

 

The password I had was written down and should work, but doesn't..

 

Don't mind having to register again, but would like to see the message. Does anyone know who I might contact to report the problem? I certainly don't want to pay for tech support, and it isn't a problem with my software anyhow.

 

Pleeeeze?

huwyngr
Posts: 18,985
Topics: 906
Kudos: 2,331
Solutions: 337
Registered: ‎04-13-2008

Re: Anyone know where I can get help on not being able to sign in?

I'll see if I can access anyone. You do mean a password to access here? Is it under the same name as you are using successfully to get in and post?



Hugh
dickevans
Posts: 9,243
Registered: ‎04-08-2008

Re: Anyone know where I can get help on not being able to sign in?

Did you check in your spam file for the email with your password?

Dick
Win7x64 SP1 current NIS V20
Visitor
sleepdeprived
Posts: 1
Registered: ‎03-14-2012

Re: Anyone know where I can get help on not being able to sign in?

Thanks for the replies! I registered for a new account to post.

 

It was in my spam folder. I didn't think of that because the notification of a private message didn't end in the spam folder. Should have known because sometimes gmail makes no sense, putting mail from the same source into my inbox and some in my spam folder.

 

Thank you!

dickevans
Posts: 9,243
Registered: ‎04-08-2008

Re: Anyone know where I can get help on not being able to sign in?


sleepdeprived wrote:

Thanks for the replies! I registered for a new account to post.

 

It was in my spam folder. I didn't think of that because the notification of a private message didn't end in the spam folder. Should have known because sometimes gmail makes no sense, putting mail from the same source into my inbox and some in my spam folder.

 

Thank you!


Hi,

Please remember that you are dealing with 'computer' logic which has no correlation with human logic. :smileywink:

Dick
Win7x64 SP1 current NIS V20