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Contributor
Dark_Scanlon
Posts: 43
Registered: ‎03-25-2011

Help with Windows update error

Hey i would really like it for someone to help me i dont feel like reinstalling windows 7 ....

 

 

My buddy deleted a file in my registry i think it was a "windows games file" to get me Grand theft auto 4(game) to work and the game works but since i got that file deleted my windows update keeps on saying CODE 800b0100 error i think its because the file is missing. What can i do to get my windows update to work again i tryed HOTFIX FOR WINDOWS and the microsoft programs to get it working again and no luck.....

 

Id love to get my windows update to work again

 

:) thx

 

-Scan

Symantec Employee
RvShar
Posts: 62
Registered: ‎09-07-2011

Re: Help with Windows update error

Hi Dark_Scanlon,

 

Welcome to Norton Community.

 

You can download and run the "System Update Readiness tool" from the microsoft website and run that on the computer and it should fix the problem.

 

Windows servicing store  may prevent the successful installation of  updates, service packs, and software. This tool checks your computer for such inconsistencies and tries to resolve issues if found.


Here is the link : http://www.microsoft.com/download/en/details.aspx?id=3132

 

After you run this tool, try running windows updates ( if possible after a system reboot)

 

Let us know if this does not fix the problem.

 

Thanks,

Ravi

Contributor
Dark_Scanlon
Posts: 43
Registered: ‎03-25-2011

Re: Help with Windows update error

Thank you for the help..

 

When i try to run the program it says "The Update is not applicable to your computer"

 

Im runing windows 7 64 bit

 

 

Contributor
Dark_Scanlon
Posts: 43
Registered: ‎03-25-2011

Re: Help with Windows update error

Ok i looked up System Update Readiness tool" on google for windows 7 and it loads up now.... lets hope it works :) thanks for all your help if it does not work i will post another reply on this topic

Contributor
Dark_Scanlon
Posts: 43
Registered: ‎03-25-2011

Re: Help with Windows update error

Well i tryed that program and rebooted and still says CODE 800b0100 update failed if theres no way to fix it ill just turn windows update off... but it would be nice to get it working

Symantec Employee
RvShar
Posts: 62
Registered: ‎09-07-2011

Re: Help with Windows update error


Dark_Scanlon wrote:

Well i tryed that program and rebooted and still says CODE 800b0100 update failed if theres no way to fix it ill just turn windows update off... but it would be nice to get it working


I see, Since that did not work. I would suggest you to go ahead and reset the windows update.

 

You can do that by running a fix for reseting windows update, which you can find here http://support.microsoft.com/kb/971058#appliesto

 

Run this tool on the computer, and then restart the computer and try to do the updates.

 

That should work.

 

Thanks,

 

Ravi