04-05-2012 01:48 PM
I have a Dell XPS desktop that has a backup image on it that was installed by Dell; I cannot restore it with the Ctrl - F11 function key. With Norton Ghost I can see it, that it’s there on the C: drive, as DellRestore Fat32, Primary –Bootable. I want to restore my system back to factory specs. Does any out there know how I can do this?? rj
Solved! Go to Solution.
04-05-2012 02:09 PM
Maybe this helps:
When the Dell logo appears, press <F8> several times to access the Advanced Boot Options window.
--- Bring back the offline vault // N360 v6.4 on german 64 bit win7, IE9 ---
04-05-2012 02:13 PM
Did you purchase the XPS after April 22, 2009? If so, see the following:
Is there some reason you want to return your PC to the factory state, rather than using Ghost to preserve your programs and data?
04-05-2012 04:27 PM - edited 04-05-2012 04:28 PM
There is a specific Forum called Tech Outpost for Computing problems not involving Norton products so I'll ask for your message to be moved over there or better exposure. You won't lose sight of it because a link will be left here.
04-05-2012 08:10 PM
I want to restore my system back to factory specs. Does any out there know how I can do this?? rj
That recovery partition contains a .wim file. It's possible to restore it manually if the Dell F key doesn't work. Can you post a screenshot of Disk Management to give us an idea of your partitions?
04-09-2012 10:54 AM
Thank you so much for the post. I did not purchase my XPS before that date. And thanks for the link.
Further, I had a couple of programs with similar names and deleted the wrong two. I would like to get the two programs back on, and then do a complete backup with an Image of the complete Drive..