Tech Outpost

[g_cafe_c]

This topic really belongs in another board or subforum, but community.norton.com does not have a section for Other Products from Other Companies.

Why Malwarebytes?  This is not a Norton or Symantec product, yet several forum members discuss Malwarebytes for removing malwares.  Why is this necessary?  What is Norton not developing and designing functionality which Malwarebytes does?  Is Malwarebytes more advanced in some ways than Norton Internet Security and Norton 360?  If Malwarebytes can take care of some infectious problems that the Norton's do not, then is Norton in some way behind the trend in creating virus and malware definitions for definition updates?  Really, why are so many forum members here mentioning and using Malwarebytes instead of more strictly using NIS or N360 to catch and repair software infections?

[mdturner]

HI g_cafe_c

Given that no AV product will detect 100% of malware it makes sense, when there is a possible infection and Norton hasn't found anything, to use a second AV product and Malwarebytes has been found to be a very effective scanner that does not conflict (the free version) with Norton Products. Superantispyware is another product that is regularly recommended.

[artfreak]

I had the same questions as the post author did: Then I tried the free version of malwarebytes...I thought my pc was okay but was running a little choppy at times, well it found stuff and yes it ran better after...no more ie crashes and redirects.

I now use it on others machines when I help them...same deal no matter what security they run it often helps.

I think it was mentioned its ness' to only use free version so its manually updated and not running live so it doesnt conflict with other security.

I was irritated norton doesnt catch it all but I suppose thats the case with all security programs so I have to accept that.

[Dieselman326]

Nothing is 100% effective. Not Norton. Not Kaspersky. Not Avira. Not AVG. Not Avast. Not McAfee. Thats why there are free tools such as MBAM and SAS. They are specialized tools in removing malware. Keep in mind that SAS and MBAM cannot protect you in real time. They are only on-demand scanners. I have thrown tons of malware at NIS and nothing has gotten past it when I have everything set to "aggressive".

[Mike34520]

Hello,

As we all know, no security software will catch everything.  My question is, if Malwarebytes or superantispyware catch something that norton doesn't, is there a way that we can send this info to Norton to make our product better.

I know that we can report stuff to norton, but how would we do it using malwarebytes information or superantispyware.  Is there something I might be overlooking.  It has to be simple, or at least do able for most people.

I was hit with the Vundo and the websearch tool bar.  which norton missed.  I got rid of them with malwarebytes, but didn't know how to go about submitting it to Norton.

Any thoughts, on what I could have done, if anything.

Thanks

Mike

[floplot Norton Fighter]

Hello Mike

I don't know if you can some how pass on the log from Malwarebytes to Symantec directly. The log would show what was found and the path of the bad files. I know that the log from malwarebytes can be posted in the Forum section corresponding to the product you have. I know that Symantec people do sometimes read the Forum posts, but I don't know if they would pick up on something like this or what they could actually do without having the bad file itself. I know you can restore the files, but then you are putting your computer at risk again...so that wouldn't really work.