Hi melay27

Welcome to The Norton community :)

I will try to assist you but i have to know what version of NMS you have

installed ? and what sort of Android device you are using ?

Are you running the latest version of NMS 2.5 ? and do you have any

buddys set up for your Anti-Theft features.?

And also do you remember your password that would have been used

to set up the Anti-theft features of NMS.?

If you provide this info the Forum will be able to assist you with your issue.

Cheers :)