Newbie
mbmulla
Posts: 2
Registered: ‎03-23-2012
Accepted Solution
Renewal of Norton Mobile Security

I stay in India. I have downloaded Norton Mobile Security(NMS) via Samsung Apps to my Samsung phone. NMS comes with a 90 day free subscription. How do I find out my licence number for NMS and how do I extend the subscription after the 90 day subscription expires. I intend to buy a 1 year subscription pack of NMS which is available in retail outlets for INR 599. I could not find any option to key in a licence number for a subscription pack purchased offline. The only renewal option I could find requires me to make a credit card payment to make a purchase online.

Symantec Employee
erik_carlstrom
Posts: 4,409
Registered: ‎04-10-2008
Re: Renewal of Norton Mobile Security

You will be offered the chance to renew once the trial expires.  If you would like to use the retail version, you will have to uninstall the trial first before you install and activate the retail version.  Activation keys do not transfer between the different layouts that are created.  

Erik
Product Manager
Symantec Corporation
Newbie
mbmulla
Posts: 2
Registered: ‎03-23-2012
Re: Renewal of Norton Mobile Security

Thank you, Erik