Symantec Employee
wwelty
Posts: 952
Registered: ‎06-23-2008
Re: Online Back Up purchased but never received

Hello Glasspack,

 

If its not showing in either location you definitely need to speak with support. This link will give you all support options. Scroll below the chat and you'll see the option to call. There isn't much we can do via the forums though since it requires providing info that shouldn't be posted publicly.

Wesley Welty
Technical Support Manager
www.symantec.com