Visitor
mdstanberry
Posts: 2
Registered: ‎11-12-2011
Reinstalled Windows - No Need to Restore File

Following a hardware problem I had to reinstall Windows 7 and lost all data on my hard drive.  I'm attempting to restore data from my online backup, but after downloading Norton Online Backup from my online accout, it creates a NEW computer - even though the computer has the same name. 

 

How do I connect my restored computer to its existing Online Backup instance so I can restore my files?  I can find no useful information on this anywhere...