d Windows - No Need to Restore File
03-18-2012 11:14 AM
Following a hardware problem I had to reinstall Windows 7 and lost all data on my hard drive. I'm attempting to restore data from my online backup, but after downloading Norton Online Backup from my online accout, it creates a NEW computer - even though the computer has the same name.
How do I connect my restored computer to its existing Online Backup instance so I can restore my files? I can find no useful information on this anywhere...