Please download and run both RootRepeal and GMER as per the instructions below. We are only looking for the log files right now so do not do anything else in GMER.

1. Download to your Desktop "RootRepeal.exe" from http://homepages.slingshot.co.nz/~crutches/RootRepel

Start it, Click on the "Report" Tab

Select (tick) in the box that appears "Drivers", "Stealth Objects" and "Hidden Services" and click OK

After it scans click "Save Report" and save the txt file; use notepad to copy the info if needed.



2. Download GMER from http://www.gmer.net and then run the program, click "Scan" and then "Save" the log.


Post the logs on the Norton User Forum here in multiple posts. Someone will be back to you after reviewing the logs. Thank you.