Visitor
camilok7
Posts: 9
Registered: ‎10-09-2009
Accepted Solution
Deleting Online Storage (with a twist)

Hi! Okay, I know there are other posts around solving this problem, but they didn't work for me.

 

My concern is that my Online Storage is signaled as full and I would like to solve in a way different from getting more storage space.

 

 So there is no repeated information, I will say why solutions formely offered for this problem didn't work for me.

 

-"Are you trying to delete all your backup sets?

 

To delete all backup sets except for one, you can read this document:

http://service1.symantec.com/SUPPORT/norton360.nsf/0/02dc17a78c142faa652572c0005d4ad2?OpenDocument&s..." (found at http://community.norton.com/norton/board/message?board.id=Norton_360&thread.id=21586)

 I went to the link and the clicks in my Norton 360 are completely different. Tasks and Settings are separated, for a start. My Norton 360 version is 3.5.2.11on a Professional XP computer.

 

 

- "I finally figured it out.  I went to Computer > Other : Norton Backup Drive > Backups on Secure Online Storage > and found 3 Backup sets, and deleted 2 of them.  Thanks for all the help, my Computer is now showing Protected instead of Fix." (found at http://community.norton.com/norton/board/message?board.id=Norton_360&message.id=20197&query.id=66181...)

 

I can't seem to find any option that says "Computer" nor "Other" in my Norton 360.

 

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Okay, having said that, there is another problem. My backup is supposedly 485. MB and my Online Storage has the basic capacity of 2GB, so it shouldn't be full.

 

I would appreciate it very much if you guys helped me! Thanks!