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stocker340 wrote:

Whats the deal with the 360 4.0 not being able to run on windows 7?

I am running the 90 day trial and it worked fine for a couple days now when I start the computer and click on the Norton 360 it says it is not compatible with this version of windows

It certainly does not bode well for a trial to already have problems on a clean windows 7 ultimate install on a new machine.

The trouble shooter took me to some download then would not let me update and wanted me to go to a buy site from Symantec?

Would I want to buy this after this on a 2 day old trial? I think not!

Come on Symantec after hating your products until 2009 I have starting using your studd again and am quite happy with NIS 2010 but this 360 4.0 seems to be bad!

Help out there? Symantec?

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Hi stocker340, without knowing the error message, we're not sure what the issue is. However, there is an issue that some users are seeing, and I suspect is the same one that you are seeing:

http://community.norton.com/t5/Norton-360/Windows-7-quot-This-program-has-known-compatibility-issues...

Within that thread is also a workaround for the message. Please let us know if this is not the issue you are seeing, and reply with more details about the issue. Thanks!