Nanaha,

I have asked Norton to say whether or not this is a Norton email. If they post here their name will be in red.

On posting a copy of the email the best thing to do, and the safest since it does not involve opening anything, would be, if you are using Outlook Express, to:

Right Mouse Click on the line the pane that contains the To and From and Subject, Date time information -- see image -- and select Properties.

 

Then on the Details TAB and the Message Source button.

 

That will bring up the coding of the message with all the routing information and where it really came from.

 

If you click anywhere within that information and then:

 

CTRL + A to select all the contents

 

CTRL + C to copy all the contents to the clipboard

 

Then open the message editor here to post in the forum and once it finishes setting itself up and the toolbar shows make sure the cursor is flashing within the editor and CTRL + V to paste the contents into the reply editor.

And post it here. BUT after you paste into the message editor you may want to put XXXXX instead of your real email address where that shows in the Message Source.