Regular Contributor
SthrnDixieCwgrl
Posts: 184
Registered: ‎08-30-2008
Accepted Solution
Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reason

I have ran live update and it said:

 

Your Norton Product has the latest updates

 

I have had Firefox 5 installd since June 2 and I think that it upgraded from beta to final on its own.  I am not sure if that was an issue or not.  I ran Live Update again and still no compatible toolbar for Firefox, but it shows up great in IE8.

 

I have posted this NUMEROUS times and everytime I come to check for a reply there is none since this post keeps getting removed.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64
Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64
Symantec: Norton 360 7.0/2013 (20.2.0.19)
PapauZ
Posts: 6,767
Topics: 389
Kudos: 1,020
Solutions: 374
Registered: ‎04-08-2008
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

Hi,

 

I would suggest to completely uninstall Firefox 5, than reinstall it with the final installer.

 

Let us know the results.


Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v20.4.0.40, Norton Utilities 16, Symantec System Recovery 2013

SendOfJive
Posts: 9,971
Kudos: 4,216
Solutions: 708
Registered: ‎02-07-2009
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas
[ Edited ]

SthrnDixieCwgrl wrote:

I have posted this NUMEROUS times and everytime I come to check for a reply there is none since this post keeps getting removed.


Your posts are not being removed.  They are being merged with the existing thread on this topic.  When a moderator moves your post they leave your Subject line on the message board with a link to the new location, which is now in this thread:

 

http://community.norton.com/t5/Norton-360/Norton-360-toolbar-compatibility-with-firefox-5/m-p/478016...

 

Regular Contributor
SthrnDixieCwgrl
Posts: 184
Registered: ‎08-30-2008
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

PapauZ wrote:

Hi,

 

I would suggest to completely uninstall Firefox 5, than reinstall it with the final installer.

 

Let us know the results.



I have Norton Toolbar 5.6 and Symantec IPS 2.0 for Firefox.  Is that not the correct versions for both of those.  Also when I go to Help>About Firefox it says You are currently on the Release update channel.  I uninstalled and reinstalled Firefox and still disabled, still on Release Channel and no way to enable.  I now understand why I am staying with IE8 and hid the update for IE9.  IE9 has it's own issues.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64
Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64
Symantec: Norton 360 7.0/2013 (20.2.0.19)
Regular Contributor
de1565
Posts: 75
Registered: ‎06-08-2010
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

I don't know what the issue is. I am using IE9 amd FF5 and the Norton Toolbar works fine in both.

delphinium
Posts: 9,680
Kudos: 2,856
Solutions: 283
Registered: ‎11-21-2008
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

SthrnDixieCwgrl:

 

When you can't find your thread, please click on your own name at the top right corner of the page.  All of your recent posts will be there.  Just click on the one you want.

Under certain circumstances profanity provides relief denied even to prayer.
Mark Twain
Regular Contributor
SthrnDixieCwgrl
Posts: 184
Registered: ‎08-30-2008
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

de1565 wrote:

I don't know what the issue is. I am using IE9 amd FF5 and the Norton Toolbar works fine in both.



Then I guess I am stuck with resource happy IE8, unless FF4 is still supported by Norton and Mozilla.  If it is where can I get it.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64
Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64
Symantec: Norton 360 7.0/2013 (20.2.0.19)
Spam Squasher
ALF60
Posts: 496
Registered: ‎03-10-2010
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas
[ Edited ]

HI SthrnDixieCowgrl  Try this  uninstall ff5  and down load a new firefox 5  from www.filehippo.com   you may find that if you down load firefox from this site  if may work for you  also you can down load IE9 from there as well  just make sure that you download the 32 bit version  not the 64bit version as a lot of todays programs do not work well with 64bit . Also if you can not get the nortion toolbar to work on firefox 4 or 5 you can download fire fox 3.6.18 that is still getting security updates thru August 2011. I hope this helps.      Good luck  ALF60

Regular Contributor
SthrnDixieCwgrl
Posts: 184
Registered: ‎08-30-2008
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas

ALF60 wrote:

HI SthrnDixieCowgrl  Try this  uninstall ff5  and down load a new firefox 5  from www.filehippo.com   you may find that if you down load firefox from this site  if may work for you  also you can down load IE9 from there as well  just make sure that you download the 32 bit version  not the 64bit version as a lot of todays programs do not work well with 64bit . Also if you can not get the nortion toolbar to work on firefox 4 or 5 you can download fire fox 3.6.18 that is still getting security updates thru August 2011. I hope this helps.      Good luck  ALF60



Why would I want to download IE9 when I purposely hid it when it showed up in Windows Update.

Main System: MacBook Pro (Mac OS X 10.7.4/ Microsoft Windows 7 Pro SP1 x64
Secondary Systems: HP dv6500t Windows 7 Ultimate SP1 x86/HP dv7-1275dx Microsoft Windows 7 Home Premium SP1 x64
Symantec: Norton 360 7.0/2013 (20.2.0.19)
Spam Squasher
ALF60
Posts: 496
Registered: ‎03-10-2010
Re: Norton 360 Firefox 5 NOT COMPATIBLE - REPOST since it keeps getting removed for no apparent reas
[ Edited ]

HI SDC  On IE9 your choice . Be aware that firefox 4.0 and firefox 4.01 do not recieve security updates only firefox 3.6.18 and firefox 5 are recieving  security updates. ALF60