Thanks for your interest.  I actually had a 4.0-something version and a day ago, simply downloaded the new 5.0-something and installed it.  However, I was having issues previously for sometime...even before the 4.0 versions.  I was finally tired of dealing with it, having read of everyone's troubles as well.  I did go in a day after the download, removed those items I could not see and re-visited the sites, building them anew.  They "seem" to all be there now but the questions seems to be, for many, "just how long?" 

When I talked with the Norton tech's via phone, they merely wanted to sign on to my computer and take control.  However, that's not likely to happen when ALL my passwords were available.  But for the moment, with the re-entry technique, it appears to be operating - but that seems to be an odd way of fixing it.