Contributor
rwoodward
Posts: 17
Registered: ‎01-27-2012
Accepted Solution
After running Norton registry clean -> ERROR Unable to start Bluetooth stack service

After I ran your registry cleaner I am getting "ERROR: Unable to start the Bluetooth stack service"

 

Searching Microsoft's on-line support forums I see a large number of people experienced this same problem and point to Norton's registry cleaning tools as the source of the problem.

 

How do I fix it? 

Contributor
rwoodward
Posts: 17
Registered: ‎01-27-2012
Re: After running Norton registry clean -> ERROR Unable to start Bluetooth stack service

Looks like I fixed this one by myself

 

I looked up the name of the dialog box with the ERROR (BTTray) in the registry.  Found it was located in the Program Files\...WIDCOMM - looked up WIDCOMM with Google  - found it under Broadcom - downloaded the software from http://www.broadcom.com/support/bluetooth/update.php installed it and I am no longer getting the error