Re: Norton 360 v6 Threat Index problem
02-16-2012 06:10 PM
Recently updated from Version 5 to Version 6. Install went fine and most v6 features seem to be working properly. However, the Threat Map seems to have a problem with my installation. When I click on a current threat name, a browser session is opened to a blank page. If I copy the URL to Norton Ask Toolbar Search, it reports no page found (not a 404 Error). At present the Threat Map is essentially useless since I cannot open the Threat Index.
Adminstrators, any help for this? Ran Help > Support > Autofix but issue persists.
OS: Windows 7 Pro SP1 32-bit
Browser: Internet Explorer 8
(NOTE: Using IE8 and Acrobat Reader 9 for essential compatibility for uploading data and generating reports for my Insulin Pump.)
Just tried to open the cybercrime index and all went as expected. Have you rebooted and run live update until the program tells you that all of the updates have been downloaded and installed? And then rebooted again?
Hope this helps.
Win7x64 SP1 current NIS V20