Norton 360 v6 has De-Activat
ed my online backup and account !!
05-02-2012 04:57 AM
I bought and registered my Norton 360 in Aug 2011 - the product says I still have 479 days left on my subscription.
Everything was working fine until the latest v6 update - after which Norton keeps asking me to "RE-ACTIVATE my account with my new subscription so as to receive continued access".
I tried to see how I could re-activate - but there was no option for that. Further, why should I need to re-activate when there has been no "new subscription" ????
As a result of this "UNACTIVATED product" I have lost access to my workplace VPN as well due to "lack of anti-virus" on my system. I don't want to download any other anti-virus since I paid SGD 265 for this.
Please Help Soooooooon. THIS IS SERIOUS !!