The renewal on Norton sites are usually not at the best prices available.  Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

As far as your recent purchase goes, you can check with customer support to see if you may cancel your renewal under the 60 day guarantee.  If so, you can purchase at a better price and then cancel the more expensive purchase.

One other thing to be sure of is that you are comparing the same version of N360, Standard or Premium.

Other than that, go ahead and look for the best price, and use the key from that purchase.

Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

Kind regards 

---

Billyboy57 wrote:

Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

 

Kind regards 

---

That's great!  Nice going.

---

Billyboy57 wrote:

Thank you for your reply. An Update to my message. I have contacted Norton about this situation, and they have refunded me £16.10, and given me an extra 2 months of subscription.

 

Kind regards 

---

Another example of the Support department coming through with the right answer.

The renewal on Norton sites are usually not at the best prices available.  Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

Does that mean you let your current subscription lapse and just purchase a new one prior to expiration? And if so, do you need to change a setting in your account so that it does not automatically bill you?

---

Stecyk wrote:

The renewal on Norton sites are usually not at the best prices available.  Consider looking around for better prices prior to the expiration date and then renew by just putting in your new key/code.

 

Does that mean you let your current subscription lapse and just purchase a new one prior to expiration? And if so, do you need to change a setting in your account so that it does not automatically bill you?

---

No, I would not let your subscription lapse.  Yes, I would disable the auto-bill feature.  To preserve the number of days remaining on your subscription, I would wait for a couple of days before expiration and then renew by clicking Renew at the bottom of the main user interface and then I have key/code. Plug in the key from your new purchase and you should be all set.  No need to uninstall/reinstall.

Thank you for the helpful hint. I hadn't realized that I could purchase keys and plug them in to my current subscription.

---

Stecyk wrote:

Thank you for the helpful hint. I hadn't realized that I could purchase keys and plug them in to my current subscription.

---

Although you can purchase keys outright on the net I would not recommend it.  No all such purchases are legit.  I suggest buying the product at the best price from a reputable retailer either a local store or online.  Then just use the supplied key to do your renewal without the need to install the newly purchased product.