Contributor
bkout
Posts: 11
Registered: ‎05-02-2012
Re: Over-writing back ups

redstick -- did you see my post from 05-03-201206:05 PM? What was your experience with trying something similar? Were you seeing the folder size double each time or???

BTW I've done the chat thing 3 or 4 times lately -- it's not too bad really and they can temporarily take over your machine to fix things


redstick wrote:
I am not having any luck finding a solution to this, and unfortunately I might have to resort to the online Chat Help (which is a thrill over dial-up). I have a feeling their solution is going to be : Uninstall, Run NRT, Reinstall. Then comes the marathon of updating the software.