Re: Norton 360 Backup and Archive Bits
02-10-2009 01:01 PM
About a week ago, I started emailing Norton Technical Support about the problem of Norton 360 V2 resetting archive bits and was given information on how to disable Backup and stop the problem. None of the resets stopped the archive bits being reset.
I then tried online chatting with the Norton staff and at first was offered slightly different resets, which I tried but to no avail.
One technician then persuaded me to give him control of my PC to reset Startup Services and programs. When he rebooted my PC, it failed to reconnect to him because it had lost all memory of my Internet/network settings and so I had to perform a System Restore to get back to where I had been.
The next Chat technician said my Norton 360 must be corrupted and needed to be uninstalled and then re-installed. I did that and turned off Backup but Norton 360 is still vandalizing my hard drive and resetting the archive bits.
From this Forum, it appears that this is a long-standng issue and problem, and I am disappointed that the Norton Technical staff did not tell me this when I first brough my issue to their attention. Is there a solution to this really, really irritating and time consuming problem or do I just ditch Norton 360?