senthilkumar
Posts: 1,031
Kudos: 224
Solutions: 84
Registered: ‎01-05-2010
Re: Identity Safe Times Out (NIS2012)

Hi Terry,

 

Sorry for the late reply I could not reproduce the issue. Its working as expected.

 

My suggestion is.

 

1. Take backup of your data using export data option in identitysafe 

2. Delete your profile using delete option in idenitysafe

3, Create new idenitity safe profile 

4. Import your data which you have taken backup  using options in identitysafe

5. Check the behavior

 

Please let me know your result

 

Thanks,

Senthil