Norton Identity Safe does not install
05-14-2012 06:47 AM
I have problem with installation on Windows 7 x64. Installation starts, but hungs before 'Account' step indefinitely with 'Starting services' (or something like that) message and spinning wheel. I tried few times, but to no success. If installator killed (it does not complete by any mean), seems something gets installed, as IE ask if toolbar shoul dbe installed. If enabled it also creashes IE, that is not able to load any page. Any idea?
Re: Norton Identity Safe does not install
05-14-2012 08:12 AM
mirekmal wrote:I have problem with installation on Windows 7 x64. Installation starts, but hungs before 'Account' step indefinitely with 'Starting services' (or something like that) message and spinning wheel. I tried few times, but to no success. If installator killed (it does not complete by any mean), seems something gets installed, as IE ask if toolbar shoul dbe installed. If enabled it also creashes IE, that is not able to load any page. Any idea?
Hi,
Can you provide additional detail about your system - OS, service pack, other installed security software - you know just the basics.
Thanks
Win7x64 SP1 current NIS V20
Re: Norton Identity Safe does not install
05-14-2012 11:09 PM
Hello there!
So, I'm using Windows 7 x64 Enterprise, SP1. Windows Defender and Windows Firewall are disabled. For PC protection I'm using McAfee suite (Host Intrusion Prevention 7.0.0, Safeboot Device Encryption 5.2.8, Site Advisor Enterprice Plus 3.0.0.539, Virus Enterprise + AntiSpyware Enterprise 8.71)
Best regards,
Mirek
