I might have to go to a friend's house as you said and download the Norton Removal Tool and Installer. I reckon i cafe would be the worst place to go as they aren't really that secure. 

Yeah the ftp link is really bugging me Tywin because i can't access that microsoft link through Google Chrome or Internet Explorer. 

Say if i bought a Norton Internet Security 2011 and ran the setup through the CD they give me. Would that fix everything? As in remove the previous version and install the new one? I say that because when i tried the LiveUpdate tool it said that i didn't have Norton installed at all. :S