Hi ZachNeedsHelp,

Since synchronising your subscription with the servers did not work, please try the following:

Open NIS 2011 and run LiveUpdate; you might get an update which will ask you to reboot your computer. Please do so and see if this solves the issue.

If you are still having problems, please contact Symantec Customer Service at the link below (for US and Canada); you can use the chat feature for free. Customer Support is responsible for fixing issues concerning subscriptions, activations etc., and they should be able to help you quickly:

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

Please keep us posted :-)

Problem solved, thank you very much :).

You're welcome :-)

If you consider your question answered to your satisfaction, please mark this thread solved by clicking on the grey "Accept as Solution" button of the post which solved your issue, that way other viewers know that your question has been answered and can see the solution directly. Thanks :-)