wornout :plse convert your oehook.bmp to jpg and post then post it here.

Others : did you all come from an older version before 2009 of NIS like MashineGod?

Then it would be better to clean up thoroughly with Norton Removal Tool and then reinstall. Norton had a major design change in 2009.

It only takes about 10-15 minutes and will save you a lot of time.

1 - Backup your Identity Safe data if you use it and have your Norton key ready from your Norton account.

2 - Download Norton removal Tool from here :

http://www.symantec.com/symnrt

3 - Download NIS2011 from here :

http://www.norton.com/nis11

4 - Then (if still there) remove NIS 2011, NIS 2006 and Liveupdate via Add/Remove Programs and, if asked, also remove your user settings with that.

5  - Run the Norton Removal Tool TWICE and reboot in between (that's for erasing the remnants of NIS xxxxx completely).

6 -  Install NIS2011

7 -  Run Liveupdate from the NIS 2011 main panel, untill there are nomore updates