Tim_Lopez
Posts: 7,157
Topics: 331
Kudos: 1,503
Solutions: 813
Registered: ‎04-07-2008
Re: How do I get my Norton Toolbar

mikekehrli wrote:

Hi,

 

I just installed NIS 2012, but I don't see the Norton Toolbar.  I thought that was just loaded automatically.  I have Firefox 9.0.1 and I also checked IE, and it wasn't showing up there either.  I checked the toolbar menus to see if Norton was listed but turned off, and didn't see it there.  I also went to the extensions menu in firefox, and searched for it, but couldn't find it in firefox's online extension database.

 

I'm using win7 64 bit.

 

Am I missing something?  Does this get installed separately?


Hi mikekehrli,

 

Due to the eminent full release of 19.5, we have temporarily removed the 19.2 patch off of the LiveUpdate server (which is necessary for us to post a newer patch). The Firefox patches that we have released to keep up with the new Firefox schedule require 19.2, which is why your toolbar is currently not working. We should have this up again in the next couple days. Sorry for the trouble!

 

Keep an eye on these forums and we'll post an announcement when 19.5 is permanently released, which will solve your Firefox compatibility woes. :smileyhappy:

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation