Re: Can't stop notificati
on pop-ups from appearing
02-15-2012 10:38 PM
In past two days I've had two pop-ups stating "Scans completed. No threats found."
One was after a scheduled full scan; the other was after an unscheduled (idle time) quick scan.
In both cases, the pop-up came at least an hour after the corresponding scan completed. I have screen captures of both.
The pop-ups are clearly not ocurring as frequently as they did prior to the 19.5 fix, but the fix has not completely eliminated pop-ups that state "No threats found".
I suspect that the low frequency with which these pop-ups are now ocurring will not result in very many customer complaints, and thus I realize that it's not likely that the problem will be fully resolved.
I just wanted to let Symantec know that they have overlooked a case (however infrequent) that results in "No threats found" pop-ups still ocurring.
I'll be glad to provide any information needed to diagnose.