Regular Visitor
Drechsler
Posts: 7
Registered: ‎04-21-2012
Identity safe changed my password on its own
[ Edited ]

Maybe it's just a fluke, but one of my passwords in ID Safe mysteriously changed. I kept trying to log in to my mailbox, then went into "edit logins" and found that my PW had been changed to something like "12345xxx67890". I'm using the latest version of NIS on win7 64. Anybody seen this before? I changed the PW back to what it should be, and no one has been near my computer.

Thanks!

dickevans
Posts: 9,529
Registered: ‎04-08-2008
Re: Identity safe changed my password on its own

Welcome,

Interesting problem. Have you gone through your mail program configuration to be sure that there have been no changes there? I'm thinking maybe in the security question responses.

The bad guys/gals [I'm an equal opportunity offender] are always finding new ways to do nasty things. The web based email services are always being tested because there's so much information there.

I do not recommend keeping an address book online with any one of them. Too many bad things have already happend to nice people who have done this. My recommendation is to use an email client like thunderbird or one ofthe other free clients and keep your address book behind your Norton firewall.

Keep us in the loop. We'll be here when you need us.


Drechsler wrote:

Maybe it's just a fluke, but one of my passwords in ID Safe mysteriously changed. I kept trying to log in to my mailbox, then went into "edit logins" and found that my PW had been changed to something like "12345xxx67890". I'm using the latest version of NIS on win7 64. Anybody seen this before? I changed the PW back to what it should be, and no one has been near my computer.

Thanks!


 

Dick
Win7x64 SP1 current NIS V20
Regular Visitor
Drechsler
Posts: 7
Registered: ‎04-21-2012
Re: Identity safe changed my password on its own

My email PW never changed. The only thing that changed was the PW in ID safe. My email is from my ISP. It's POP3 when I use Windows Live, but the ISP has an html webmail page that I breeze by from time to time. It's just really strange that only the ID safe password got changed, and not the actual password to access the mail.

dickevans
Posts: 9,529
Registered: ‎04-08-2008
Re: Identity safe changed my password on its own

Drechsler wrote:

My email PW never changed. The only thing that changed was the PW in ID safe. My email is from my ISP. It's POP3 when I use Windows Live, but the ISP has an html webmail page that I breeze by from time to time. It's just really strange that only the ID safe password got changed, and not the actual password to access the mail.


No clue then.

Do/did you use that password at anytime for any site? [grasping for straws]

Thanks

Dick
Win7x64 SP1 current NIS V20
Regular Visitor
Drechsler
Posts: 7
Registered: ‎04-21-2012
Re: Identity safe changed my password on its own

No, I would never use something as lame as 12345xxx67890.

dickevans
Posts: 9,529
Registered: ‎04-08-2008
Re: Identity safe changed my password on its own

Drechsler wrote:

No, I would never use something as lame as 12345xxx67890.


I didn't think so but I did have to ask.

Just eliminates another possible way that the password could have been changed.

I'll keep thinking, hope one of the real expeerts stops in with help for both of us.:smileywink:

Dick
Win7x64 SP1 current NIS V20
Regular Contributor
Geoffers
Posts: 46
Registered: ‎10-16-2009
Re: Identity safe changed my password on its own

Googling 12345xxx67890 shows that this has happened to one or two others! :smileysad:

Geoff
York, UK
SendOfJive
Posts: 9,972
Kudos: 4,219
Solutions: 709
Registered: ‎02-07-2009
Re: Identity safe changed my password on its own
[ Edited ]

Geoffers wrote:

Googling 12345xxx67890 shows that this has happened to one or two others! :smileysad:


All of the relevant returns I get in a Google search reference this thread.

senthilkumar
Posts: 1,031
Kudos: 224
Solutions: 84
Registered: ‎01-05-2010
Re: Identity safe changed my password on its own

Hi Drechsier,

 

Could you provide the exact URL in which you are facing the issue?

 

Thanks,

Senthil.

Regular Visitor
Drechsler
Posts: 7
Registered: ‎04-21-2012
Re: Identity safe changed my password on its own