Hi rft, welcome to the Norton Community :-)
We're sorry to hear about the problems you are experiencing with SONAR.
Does SONAR quarantine the files? If you open your NIS product, you can restore these files from Quarantine (provided SONAR has not flagged them as high-risk items, in which case you cannot exclude them because they are removed at once) and you will be given the option to exclude the files and stop SONAR from flagging them as threats.
Also, because this seems to be a case of false positives, please submit your files to Symantec via this form:
https://submit.symantec.com/dispute/false_positive/
Message Edited by Yaso_Kuuhl on 10-13-2009 11:06 PM
Ladies and Gentlemen, we are now ready for take-off. We would like to remind you that smoking and flaming are prohibited on all boards of this forum. We wish you an enjoyable flight with Norton Airlines.
