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prim88 wrote:

I ran Live update this morning and then ran NAV 11.2.1 when I came back it said no viruses found, but when I looked at the file count it said 188 of 507,565  how can it determine there are no viruses if it doesn't check all the files.  I'm running Snow Leopard and noticed this issue the 3-4 times I run NAV  Please Help

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Welcome,

It sounds like you are running a Mac. We have another forum for Mac users. I'll ask the moderator to move this message. They will leave a place holder here so you can find your message and any responses that have been posted.

So this happens consistently whenever you scan?  This does sound strange.  Can you follow the instructions here:

    http://www.symantec.com/business/support/index?page=content&id=TECH134761

Then either post the resulting SymantecInfo.txt file here, or if it's too large let me know and I'll contact you privately with an email address where you can send it.