Re: scan error on mac
05-11-2012 08:16 AM
I am not sure if the problem you are seeing is the same as one addressed by these instructions, but it is probably worth trying:
You'll need your activation key after doing this (available from Norton Account).
In Terminal (/Applications/Utilities), enter the following command:
sudo rm -f /private/var/db/com.symantec/Symantec.keychain
(you'll be asked to enter your admin password).
After doing that, restart, then reactivate the product.