I have a new HP Laptop with Vista Home Premium SP1 64-bit operating system.  The internal drive in the laptop is a 320GB.  I purchase a new WD Passport external 320GB usb drive.  I installed a new copy of Ghost 14 and ran the LiveUpdate and it did update Ghost to 14.0.3.28361

I attemped to copy the C: drive to the external F: drive using these options:

Check both drives for file system errors

Set Drive Active

Copy MBR

The backup ran for a bit over 2 hours and said it was 99% complete and gave these errors from the log file:

Error EC8F17B3: Cannot complete copying of  (C:\) drive. Error EC8F0409: Cannot copy source drive to destination location. Error E0BB0061: Win32/Win64 API [WindowsComputer::AddMountPoint]  SetVolumeMountPointW( F:\, \\?\Volume{9f766c56-8371-11dd-93c0-001e6894e258}\ ) failed. Error EBAB03F1: The directory is not empty.
Details: 0xE0BB0061
Source: Norton Ghost

It left the external drive with no drive letter assigned.  I used Windows to assign F: so that I could take a look at the drive contents.  The F: drive shows 85GB used space, while my source C: drive shows 127GB used, so clearly a lot of stuff did not copy over to the external drive.

I hoped that I could duplicate my C: drive to the external drive so that my disaster recovery could be to swap the drives.

Any help you can provide will be greatly appreciated.