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Accepted Solution

FBI lockdown virus

by bmorton62 in Norton 360
Hi,  working on my husbands computer.  Yesterday, somehow, he picked up the FBI virus ( I think it was yesterday as it did not show up until then ).  Tried scanning with Norton while in safe mode and...
  • Tags:
  • threat
  • Threat_solved
Show results in replies (1)
  • Thanks again for ALL your help!!!  You're the greatest!!
‎10-03-2012 09:16 AM
62 Replies
27466 Views
There are no new messages in this topic
Accepted Solution

Error: "5013,3" and trojan.patchep sys

by Javajules in Norton 360
Hello,   I am stuck.     OS:  Windows 7 using Norton 360 Premier   Upon start-up received the 5013.3 error; followed instructions to download Norton Power Eraser. NPE ran, restarted, scanned. 360 gav...
  • Tags:
  • Threat_solved
Show results in replies (1)
  • ...Threats list and click the Clear entries button, probably have to restart the system.   You do have the...
‎07-13-2012 04:30 AM
50 Replies
4624 Views
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Accepted Solution

Beware of this virus "Searchsafer.com"

by QD in Norton 360
  A few weeks ago i opened a new tab in firefox and ChatZum aka search.chatzum.net appeared, i deleted all registry entries of it then a week or few days later Searchsafer.com appeared on the tab.. I...
  • Tags:
  • threat
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Show results in replies (1)
  • Try IOBit Uninstaller , it shows more entires (hidden) in the add\remove than Windows does.   I wou...
‎08-08-2012 03:21 PM
7 Replies
5939 Views
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Accepted Solution

Trojan.gen.2 - How to remove without relying on co...

by Violander in Norton 360
...Norton 360, updates etc Aand this is my log   Full Path: c:\windows\installer\{64135f0b-49a7-7b9c-302c-e16326399828}\u\80000000.@ Threat: Trojan.Gen.2...
  • Tags:
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  • Threat_solved
Show results in replies (1)
  • ...folder is deleted.   After that you are free to go on your merry way.  You are now fixed / Solved...
‎06-04-2012 01:04 AM
34 Replies
8167 Views
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Accepted Solution

Trojan.Zeroaccess.B and Trojan.Gen.2

by RFS1072 in Norton 360
I'm running SEP 11.0.6000.550 and all definitions are updated.  I keep getting alerts that the above trojans are found and either quarantined or logged.  When I go to look for the file, they are not ...
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  • Threat_solved
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  • .../ Solved.   If you want Malwarebytes download the Free version to install and don't click the Trial...
‎08-31-2012 06:36 PM
33 Replies
1652 Views
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Accepted Solution

Windows Media Center Diagnostic Application (stdrt...

by Kannan in Norton 360
Couple of hours back, I started hearing some kind of internet radio playing and couldn’t see any window or instances of browser working in background.   After some few minutes hunting in task manager...
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  • Threats
  • threats_solved
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  • Problem solved. Followed "toilet goat" solution at http://www.sevenforums.com/system...
‎04-03-2012 11:24 AM
2 Replies
5384 Views
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Accepted Solution

HELP! Can't get rid of a recurring trojan.gen 2 80...

by mrdrummer in Norton 360
I've been trying all day to remove this but it keeps coming back. Can anyone help with a solution please? Thanks!
  • Tags:
  • threat
  • Threat_solved
Show results in replies (1)
  • .../ Solved.   You can delete the .txt logs.   If you want Malwarebytes download the Free version to...
‎06-21-2012 12:34 AM
35 Replies
2717 Views
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Accepted Solution

Norton Security Suite Won't Detect/Fix Google Redi...

by Brett_79 in Norton 360
Note to admin:  PLEASE DO NOT MERGE THIS POST WITH ANOTHER THREAD   I believe my computer has what I think is a redirect virus (1st click on Google searches often get redirected - with both Chrome an...
  • Tags:
  • Threats
  • threats_solved
Show results in replies (1)
  • ....      I'll wait for a few days to see if it comes back before I mark this issues/thread as solved...
‎04-23-2012 12:33 AM
17 Replies
4323 Views
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Accepted Solution

Help! Trojan Gen.2 and Trojan. Zeroaccess

by etwas in Norton 360
Hi! Just recently I've been having problems with two trojans. Just Monday, I got a blue screen, which has never happened to me once on this laptop. I've kept it pretty clean, since I'm careful with w...
  • Tags:
  • Threat_solved
Show results in replies (1)
  • .../ Solved.  in terms of zeroaccess   If you want Malwarebytes download the Free version to install and...
‎07-18-2012 10:45 PM
29 Replies
1227 Views
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Accepted Solution

Trojan.win32.agent & .vundo

by Jacobus in Norton 360
...at risk, how do I solve the problem? Norton website not much of a help.
  • Tags:
  • Threat_solved
Show results in replies (1)
  • SAS is very good at removing adware which is more likely to be nuisance advertising.  Norton produc...
‎09-03-2011 12:43 AM
6 Replies
5025 Views
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