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Accepted Solution

Remove snap.do

by mcguirejw in Norton Internet Security / Norton AntiVirus
Somehow this thing made it past my Norton software.  Now how can I get rid of it--without a degree in computer science?  ANy help would be appreciated!
  • Tags:
  • threat
  • Threat_solved
Show results in replies (1)
  • Thanks!  I'll do that as soon as I get a chance!
‎10-07-2012 06:49 PM
8 Replies
45183 Views
There are no new messages in this topic
Accepted Solution

Live Security Platinum Removal

by victor66 in Norton Internet Security / Norton AntiVirus
...Security is disabled. I cannot seem to navigate to any page to get any tool to remove this malware. Can anyone help? Why did Norton Internet Security not protect me from this threat?
  • Tags:
  • Threat_solved
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  • So... an update... I opened a chat session with a Norton tech and was advised to download and run t...
‎08-10-2012 05:26 AM
4 Replies
10479 Views
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Accepted Solution

metropolitan police virus

by phaserrifle in Norton Internet Security / Norton AntiVirus
I was browsing the internet when my computer locked up, and then displayed a warning sign telling me that my computer had been "locked" by the police, and i needed to pay a £100 "fine&...
  • Tags:
  • Threat_solved
Show results in replies (1)
  • .../ Solved.   If you want Malwarebytes download the Free version to install and don't click the Trial...
‎09-27-2012 05:04 PM
30 Replies
9361 Views
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Accepted Solution

NIS 2012 didn't detect "pup.bundle.installer.oi"

by beancounter in Norton Internet Security / Norton AntiVirus
...anyway,  I took his advice and installed it and ran a quick scan.   Malware bytes found the above referenced threat, whereas NIS did not.   I understand that no AV program can detect 100%, but I did a...
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  • Hi beancounter,   A PUP (potentially unwanted program) is a program that may be unwanted, despite t...
‎08-05-2012 05:24 AM
2 Replies
2971 Views
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Accepted Solution

Trojan.Zeroaccess!Inf in Services.exe: How to remo...

by MLvdR in Norton Internet Security / Norton AntiVirus
Hi,   As many others I do have a persistent Trojan on my laptop: Trojan.Zeroaccess!Inf in services.exe It was identified by Norton 360 a few days ago. Tried the Norton Power Eraser and the suggested ...
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Show results in replies (1)
  • ...went wrong because it didn't work.   Anyway thanks for the help. I solved the problem by re-registering...
‎09-05-2012 12:54 AM
26 Replies
3820 Views
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Accepted Solution

FBI MoneyPak

by gravtron in Norton Internet Security / Norton AntiVirus
Quads, I am infected. I appriciate your help on this. I am running Norton Internet 2012 on a Windows 7 Home Preimun (7601 SP1)  64bit. I am able to get into safe mode with networking and the malware ...
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  • Threat_solved
Show results in replies (1)
  • ...merry way.  You are now fixed / Solved.   If you want Malwarebytes download the Free version to...
‎10-06-2012 07:53 AM
17 Replies
3342 Views
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Accepted Solution

trojan.zeroaccess!inf4 manual removal - Multiple N...

by starjaramillo in Norton Internet Security / Norton AntiVirus
Hi   I've been trying to get this off my computer for a few days. I'm at a loss. Can someone help me? I've run a few different virus cleaners and Norton. It also has the trojan.gen and gen2 and zeroa...
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  • OK, but it should have https://www.virustotal.com/file/9bb8671774e6ce60cc5b9e3c166bd1ee577a3f1cbb5b...
‎08-27-2012 06:41 PM
13 Replies
5871 Views
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Accepted Solution

Norton can't remove kmsemulator.exe (trojan.gen.2)

by 1olek in Norton Internet Security / Norton AntiVirus
Hello   I have Norton Internet Security 2012. I get from somewhere kmsemulator.exe, Norton find, block and remove this Trojan but every time when I restart computer this Trojan come back ! How remove...
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  • threat
  • Threat_solved
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  • I think that problem was resolved. This Trojan use c:\windows\autokms\ folder, inside is autokms.ex...
‎05-27-2012 01:23 PM
1 Kudos
5 Replies
13051 Views
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Accepted Solution

Trojan.Zeroaccess.B and Trojan.Gen.2 coupled with ...

by Busterandmenna in Norton Internet Security / Norton AntiVirus
My wife's laptop recently started redirecting websites and the NIS keeps telling us that it's blocking the Trojan.Zeroaccess.B and Trojan.Gen.2 files.  Each time it tells us that the item is resolved...
  • Tags:
  • Threat_solved
Show results in replies (1)
  • .../ Solved.   If you want Malwarebytes download the Free version to install and don't click the Trial...
‎07-23-2012 09:50 PM
1 Kudos
24 Replies
985 Views
There are no new messages in this topic
Accepted Solution

HELP: services.exe (Trojan.Patchep!sys)

by Kiiva in Norton Internet Security / Norton AntiVirus
Need help with removing this trojan and restoring services.exe. It was discovered by Norton AntiVirus but requires manual removal. Running Windows 7 x64. Thanks.
  • Tags:
  • Threat_solved
Show results in replies (1)
  • .../ Solved.   If you want Malwarebytes download the Free version to install and don't click the Trial...
‎07-23-2012 11:41 AM
22 Replies
1794 Views
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