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Network Connectivity Check Issue

Four days ago I ran the Norton Diagnostics Report the report for my laptop Windows 10. The report shown that it couldn't confirm Internet connectivity at this time.But when I look in the network and internet settings it shows my Wi-Fi is connected and secure but my ethernet shows the ethernet cable is disconnected. So I then ran a Windows troubleshooter for network adapter problems it stated that the ethernet cable was unplugged and needed to be plugged into the network adapter.and to make sure the other end was plugged into the router.I had my laptop up in my bedroom  with Wi-Fi  connection but I also had the laptop cord plugged into a wall outlet the way I always do. So I went to router box and plugged the router cable into my laptop and it was connected to  the ethernet.but as soon as I unplug the cable it was disconnected but I had Wi-Fi connection.but connection was only 80% and all most always my Wi-Fi connection is 100%. Can anyone tell me what the problem is and how to fix it ?

Labels: Firewall

Antworten

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Re: Network Connectivity Check Issue

A bug that is being fixed from what I have seen.

Also if you are using wifi AND sometimes ethernet be sure only one is enabled at a time, connecting two ways usually does weird things.

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Re: Network Connectivity Check Issue

password_password,I use Wi-Fi but I keep my laptop plugged in so I don't drain the battery and end up having to replace it right away. Do you know how long Norton has been trying to fix this bug ? Because it will be 5 days since I got the Network Connectivity Check issue and I still wouldnt know about it except for running  Norton's Diagnostic report which I run once a week.Thank you for the info

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Re: Network Connectivity Check Issue

surfergirlGG2 You can follow this thread for new results on this issue and others that are known in the latest version 22.10.0.85

https://community.norton.com/en/forums/hot-issues-and-fixes-norton-2210085

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
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Re: Network Connectivity Check Issue

Thank you 

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Re: Network Connectivity Check Issue

Thanks

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Re: Network Connectivity Check Issue

You are most welcome.

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1903 / build 18362.356 / N360 Deluxe 22.19.8.65 / Norton Core v.282 on Android 2.00
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Re: Network Connectivity Check Issue

surfergirlGG2:

password_password,I use Wi-Fi but I keep my laptop plugged in so I don't drain the battery and end up having to replace it right away. Do you know how long Norton has been trying to fix this bug ? Because it will be 5 days since I got the Network Connectivity Check issue and I still wouldnt know about it except for running  Norton's Diagnostic report which I run once a week.Thank you for the info

No plugged into power is fine (good actually). I mean plugged into the network an and also connected to the network wirelessly. Don't plug into the network and also connect to it wirelessly at the same time. (nothing to do with power)

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