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Windows 10 Crashes at Norton Quick Scan after KB4480966 and KB4480979 Updates
I have had four BSODs today and have never had one on this system before (system is about 8 years old). Only changes are that Windows KB4480966 and KB4480979 Updates were installed last night and Norton Live Update completed last night as well. When I check the dump files, every one lists only Norton and the BSOD error is Bad_Pool_Caller.
At first this only happened when i left the computer unattended long enough for norton to perform automatic tasks while the computer was idle. As I began troubleshooting the issue, I asked Norton to perform a quick scan, and about 2 minutes in, BSOD.....So, dump files list Norton running at time of crash, and I was able to recreate the same crash by running quick scan......
In my Norton History, quick scans are performed almost daily, incl. two yesterday, but none today......
Is this a windows issue or norton issue?
Clean install Windows 10 Home 64bit on 500GB SSD (clean install performed May 2018 - Prior system on HDD was the upgrade from Win 8 to 8.1 to 10 - never BSOD)
Windows 10 and Norton updates all current and latest sets. Everything else runs fine until Norton quick scan is initiated.
All other software and drivers kept current and up to date. None of which have updated in the last few days.
At this point I will uninstall the two windows updates and try running a quick scan and see if it still crashes.
Don't know how to uninstall the Norton live updates.