I have downloaded the exe file (3 times!), got a message asking me if I agreed to Norton making a change (i said 'yes'). Then i get a message headed 'Installing Norton Utilities' which says 'the wizard is upgrading your product'.
But I've had that running all day and nothing further has happened. Eventually when I go to my Norton 360 Account page, against Utilities Ultimate it says 'Installation Failed' in red! There is a 'Get Help' button which just says to do what I've just done umpteen times again.
So the sum total of my purchase is that I've bought something which will not install (and I can't find anywhere which tells me why)