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AntiTrack problem with Cumulative Update for Windows 11 for x64-based Systems (KB5010414)

The most recent update for Windows 11, KB5010414, breaks AntiTrack. It keeps Windows from starting up. I had to start Windows in safe mode and uninstall it. AntiTrack throws the following errors over and over:

Faulting application name: ATTray.exe, version: 1.4.0.623, time stamp: 0x607f5db7
Faulting module name: KERNELBASE.dll, version: 10.0.22000.527, time stamp: 0xc2abc35e
Exception code: 0xe0434352
Fault offset: 0x0013ece2
Faulting process id: 0x2c8c
Faulting application start time: 0x01d8232a854d10c3
Faulting application path: C:\Program Files\Norton AntiTrack\Engine32\1.4.0.760\ATTray.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: bab3d49b-7704-486f-85eb-dd4e2fd212cd
Faulting package full name:
Faulting package-relative application ID:

Application: ATTray.exe
CoreCLR Version: 5.0.621.22011
.NET Version: 5.0.6
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception (0x80004005): in Shell_NotifyIcon(NIM_ADD)
   at ATTray.Win.NotifyIcon..ctor(Icon icon, String tip, IntPtr hWnd, UInt32 uCallbackMessage)
   at ATTray.Win.TrayIconService.<StartAsync>b__11_0()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

Please let me know when a fix is available.

Thank You,
Tracy

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Re: AntiTrack problem with Cumulative Update for Windows 11 for x64-based Systems (KB5010414)

Sorry for the tardy reply. Uninstall that last update and reboot. See whether that fixes the issue.

SA

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Re: AntiTrack problem with Cumulative Update for Windows 11 for x64-based Systems (KB5010414)

Hello. Are you using a NEW computer with Windows 11, an upgraded computer with Windows 11,  Windows 11 on a computer that is unsupported or a Windows 11 insider build? TIA!!

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
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Re: AntiTrack problem with Cumulative Update for Windows 11 for x64-based Systems (KB5010414)

Hi SA,

I am using a new computer with a clean install of Windows 11. AntiTrack was working until I applied the KB5010414 update.

Tracy

Akzeptierte Lösung
Danksagungen0

Re: AntiTrack problem with Cumulative Update for Windows 11 for x64-based Systems (KB5010414)

Sorry for the tardy reply. Uninstall that last update and reboot. See whether that fixes the issue.

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions

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