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Android Norton Clean no longer cleans

When I launch Norton Clean it displays a pie chart showing percent storage used. I click the clean button and the app appears to run normally, counting up the junk files, but instead of deleting them it puts me back on the starting screen.  If I click on View Junk Files a list of apps appears, all with check marks, but the top of the screen says No Files To Remove.  How do I correct this?



Re: Android Norton Clean no longer cleans

When is the last time it was working correctly? Have you updated your OS since then? 

What device and Android version are you using?

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