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Isolation mode vanishes from Norton Safe Web

Norton Safe Web shows erratic behaviour in displaying option to surf in Isolation mode. Enabling/ Disabling the Norton Safe Web extension brings back the option of surfing in isolation mode but not on all occasions.  

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Re: Isolation mode vanishes from Norton Safe Web

As of September 20, 2022, we are changing the way we administer Online Banking protection. For more information, please visit End-of-Life announcement for Online Banking Protection blog page.
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Sorry, at this time...I have no idea what's what.

I can bring Banking Protection feature back by toggling Safe Web On/Off/On. 
Maybe, we're in a transition period. 
Maybe, Norton is updating back-end.  
Maybe, we're waiting for Safe Web extension update. 

https://community.norton.com/en/comment/8534773#comment-8534773 

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Re: Isolation mode vanishes from Norton Safe Web

Norton is in shambles...... Norton Safe Search which works in conjunction with safe web also shows erratic behaviour. It sometimes flags a home page of a popular game mod portal www.mission4today.com green and other link of the portal red. It provides customer information about isolation mode.... the link leads to page where it says information has been removed. Also my Norton LifeLock "Get Support" option from India takes me to a chat support page which is "404" also phone support page displays no number and displays "404". I am considering not to renew my Norton LifeLock any further. I will make separate thread regarding the last two......     

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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:

Norton is in shambles...... Norton Safe Search which works in conjunction with safe web also shows erratic behaviour. It sometimes flags a home page of a popular game mod portal www.mission4today.com green and other link of the portal red. 

Maybe, website is under review, at this time. 

https://safeweb.norton.com/report/show?url=https://www.mission4today.com/ = Safe -> Newsgroups/Forums | Games

https://safeweb.norton.com/report/show?url=https://www.mission4today.com/index.php?name=downloads = Warning -> Malicous Sources/Malnets | Newsgroups/Forums


https://www.mission4today.com/index.php

https://www.mission4today.com/index.php?name=downloads


Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:


Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:

 It provides customer information about isolation mode.... the link leads to page where it says information has been removed.

https://support.norton.com/sp/en/us/norton-security/current/solutions/v127606124

 

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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:

Also my Norton LifeLock "Get Support" option from India takes me to a chat support page which is "404" also phone support page displays no number and displays "404". 

Contact Norton Support - India
https://support.norton.com/sp/en/in/home/current/solutions/v71088540
Chat Now
https://support.norton.com/sp/en/in/home/current/contact-chat 

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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:

 also phone support page displays no number and displays "404". I am considering not to renew my Norton LifeLock any further. 

Contact Norton Support - India
https://support.norton.com/sp/en/in/home/current/solutions/v71088540
Phone Support: View local phone number
https://support.norton.com/sp/en/in/home/current/contact-phone


 

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Re: Isolation mode vanishes from Norton Safe Web


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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:
Norton Safe Web shows erratic behaviour in displaying option to surf in Isolation mode. Enabling/ Disabling the Norton Safe Web extension brings back the option of surfing in isolation mode but not on all occasions.  

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Re: Isolation mode vanishes from Norton Safe Web

https://www.mission4today.com
No Malware Found
Our scanner didn't detect any malware
Site is not Blacklisted
9 Blacklists checked

https://sitecheck.sucuri.net/results/https/www.mission4today.com

No security vendors flagged this URL as malicious
https://www.mission4today.com/
www.mission4today.com
200
Status
2022-10-11

https://www.virustotal.com/gui/url/c67811a387a5251eeb0c62e5bf9b1f1b5ab3ecd6dd02b18998f73053ec3d0a7a

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Re: Isolation mode vanishes from Norton Safe Web

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Re: Isolation mode vanishes from Norton Safe Web

Thanks you have saved me from the laborious job of posting screenshots. However regarding the chat and phone support I am arrive at a page which is "404". Hope someone from the Symantec team take notice. Do they at all review the threads and feedbacks??? I have submitted feedbacks of the Norton Safe Web and reviewed the extension in Edge extension repository.  

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Re: Isolation mode vanishes from Norton Safe Web

Anirban Kar:

However regarding the chat and phone support I am arrive at a page which is "404". 

What's the page?  
What's your geo-location/country?

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Re: Isolation mode vanishes from Norton Safe Web

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Re: Isolation mode vanishes from Norton Safe Web

https://support.norton.com/sp/en/us/norton-360-standard/Current/contact/current/contact-chat
https://support.norton.com/sp/en/us/norton-360-standard/Current/contact/current/contact-phone


 

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Re: Isolation mode vanishes from Norton Safe Web

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Re: Isolation mode vanishes from Norton Safe Web

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Re: Isolation mode vanishes from Norton Safe Web

Norton Safe Web - Version 3.18.2.9 - Updated October 14, 2022 - Chrome store
https://chrome.google.com/webstore/detail/norton-safe-web/fnpbeacklnhmkkilekogeiekaglbmmka

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