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Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Die beschraenkte Kompatibilitaet von Identity Safe mit Firefox ist eine schmerzliche, anhaltende Problematik seit einigen Monaten. Dies ist keine Situation die ignoriert wird, aber bis vor Kurzem konnten wir noch nicht viel ueber unsere Plaene sagen. Die Aenderungen, die  Mozilla am Firefox-Browser und Extensions gemacht hat, zwang uns unsereToolbar neu zu bewerten. Verbunden mit den kommenden Aenderungen in Windows wurde klar, dass wir Einiges grundlegend ueberdenken mussten, wie unsere Toolbar mit Browsern zusammenspielt. Jetzt haben wir einen soliden, langfristigen Plan, eine Norton Toolbar zu schaffen, die in IE, Edge, Firefox und Chrome arbeitet. Etwas zu bauen, dass auf allen 4 Haupt-Browsern laeuft, braucht einige Zeit. Schliesslich wird es aber eine Hilfe sein bei den sich immer wieder aendernden Einschraenkungen der Browser-Extensions und wird dem Kunden den Zugang zu seinen Speicher-/Vault Informationen vereinfachen.

Das war die schwere Entscheidung, die wir zu treffen hatten – Uns einzulassen auf den Bau einer langfristig besseren Norton Toolbar, im Gegensatz zu einer schnellen Korrektur, die nur eine kurzfristige Loesung waere. Das hilft Euch heute noch nicht, und das tut mir leid. Wir sehen, dass wir die Kompatibilitaet gegen August 2016 verfuegbar haben, trotzdem ist wichtig zu wissen, dass es sich dabei um einen allgemeinen Zeitrahmen handelt, der sich noch verschieben koennte. Wir werden Euch Details mitteilen, sobald wir naeher an dem fertigen Produkt sind. In der Zwischenzeit hoffen wir, dass Ihr noch aushaltet.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

Antworten

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Well, here we are on August 29th, 2016.  No Identity Safe for Firefox yet.  TWO days left.  Is Symantec going to release it at the very last minute at 11:59pm on Wednesday the 31st?  Symantec is going to have a LOT of angry customers if they delay this release.  Waiting A YEAR to get this fix has been ridiculous.  I'm sure a lot of Norton customers just gave up and bought other software.  

After all this time, it better work flawlessly and stay fixed for a long time no matter what Firefox does to change their browser software.  This new Web Extensions API is supposed to make sure this doesn't happen.  Right?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Can someone at Norton please tell us what is (or is not) happening with this.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

And now here we are on August 30th 2016 folks. The tension is building and the media reporting teams are gathering. Just to remind you all, progress reports have consistently said the work is still on track for the August release of the fix. Many people are awaiting the outcome. A lot of customers have delayed their product renewals, waiting to see if Norton manage to get this one right.

Should the unthinkable happen, and tomorrow doesn't bring a Product Announcement, then I've heard people saying September 1st we start planning an anniversary celebration (or was it commemoration?, yes! I think was).

They wouldn't dare leave it till September and say that the project is delayed would they? The suspense is killing me. Just one more day! Perhaps they could sell the film rights!

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

You are all aware this is what was said by Norton "around August 2016, though it’s important to know that this is a general timeframe that may shift."

If my subscription ends and this is not fixed I will find something else on principal.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

I have a lot of days left but I already decided once it ends am out of here, all these years I been loyal to Symantec but now I will treat them like they have treated me the last year. I will go with something else because of how they have treated us.

If they would have keep us updated weekly the last couple of months I could let all this pass but they didn't so all I have left to say to them, is I could care if you fix it or not now I will be gone. So close to 20 years I supported you and sadly I will no longer be able to support or trust you ever again.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

You are all aware this is what was said by Norton "around August 2016, though it’s important to know that this is a general timeframe that may shift."

 .

Not to be splitting hairs here or even less because it might be that critically important, but just for the record, this is what Tony W actually wrote on his update of July 7, 2016:

"Hi folks,

We're still on track for getting the browser independent extension (remember, not calling it a toolbar, trying to break that habit) to be released by the end of August 2016."

This is not even the real issue, either. So, as I have said before:

Not the end of the world... Let's calmly await for the news. Hey, miracles happen... we may still have one!...

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

I migrated to 1Password months ago - yes, a pain in the arse to empty my Norton Identity safe, plus you pay for it and there are a couple of teething issues - but a vast improvement on the bloody copy / paste approach... and it is local.

Identity Safe is dead - move on...

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Hi folks, we should have some news shortly. I apologize for how vague I am, but unfortunately it's required until I can share further info.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Tony, will that be by August 45th? 

If it ain't broke, fix it 'til it is!
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

ahahah!))) OMG August 45th))))

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

"Shortly" can be a very short or a very long word.  Which is it here?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Very short. We're waiting for one critical element to fall into place before we can announce anything.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

your credibility is not that good.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Sorry, you mean me? I'm sorry you feel that way; I respectfully disagree. I can understand being upset at the information that I've given, and at the situation. But I don't think I've done anything that would make me less-than-credible. That said, I am open to information on the subject. If you have links to posts that indicate my non-credible activity, I would appreciate it. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

What Norton is saying is, it's not going to be ready tomorrow. August is out the window and maybe it will be ready for September. I don't know of any other company where you a buy a product from them, part of it doesn't work, and they expect you to be patient for a year waiting for them to fix it. I'm counting the days until my subscription expires and I can move on. Hello McAfee.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Greg 

 I don't know of any other company where you a buy a product from them, part of it doesn't work, and they expect you to be patient for a year waiting for them to fix it.

Er ..... Microsoft? .... Windows 8 ..... Windows 10 ...... Windows 10AU ... nearly there?

PS None of us buy software; we buy a license to use under specified conditions (EULA) software that may be changed by the source.

Written as a long-suffering user of Windows since Windows for Workgroups 3.11 dealt with some of the shortcomings of Windows 3.0 and as someone who ran a successful high tech development and marketing company for 35 years.

Hugh
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

gregr55:

What Norton is saying is, it's not going to be ready tomorrow...

How did we say that? Please point me to the post. Thanks. 

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

ROFL, if it comes tomorrow you realize we will think you are pulling a fast one. Either it's been done and you are just holding it, or you will give us an incomplete work around. I wouldn't believe the latter, but we all know about perceptions and they can hurt companies.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

I understand about the license deal. At least with Windows it was a one time purchase for the lifetime of the software. With Norton, it's $70.00 a year. Over the years I spent a lot of hard earned money for a "license" to use their software. I don't expect part of that software to be down for a good year. If you bought a car, television, appliance, or anything else and part of it didn't work right, you wouldn't put up with waiting a year for the manufacturer to make it right. The days of people standing behind their product is history in this country. Sadly, our culture doesn't demand excellence or expect it anymore. We've settled for mediocrity.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

The FF Identity Safe/Toolbar issue is only a very small portion of the Norton enterprise.  I would not want the company I have trusted and used since their earliest years -- professionally and personally -- to by-step a critical element at this juncture that could ruin their business reputation irreparably.  

Tony Weiss et al. please ensure that the final product is as ironclad as possible before its release even though it might take more time.  I dislike Chrome and prefer Firefox and I am looking forward to using FF again with the fully functioning "Norton Toolbar" / Norton ID Safe (browser independent extension) 

Win 8.1 x 64_ i7-4700MQ CPU @ 2.40GHz_32GB Ram_NSBU v. 22.11.2.7_Free MBAM/MBAE_FFox v.57.0 (64-bit)_Chrome _Fast Startup is OFF.
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

I have been very concerned with rumors that we will no longer be able to operate a local vault as an option. (As you may know I am another of those who has been using both Norton and Firefox pretty much since they began production.) There have been grumbles and glitches in the past, but nothing approaching this in severity of impact. I'd like clarification on the above question. I'm sure that is something you can tell me without any premature leak of commercial data!

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

That is a bit literal Tony. He means that by not giving a release confirmation date even up to the day before, the silence is very suggestive. (I don't know what proportion of Norton users are affected by this, but as you can tell, for those who are the Norton Identity password system was a very timesaving and useful function on a daily basis.)

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

"Tony_Weiss Admin Administrator30 Reg: 07-Apr-2008 Posts: 6,552 Solutions: 207 Kudos: 4,397 Kudos0

Re: Identity Safe limited compatibility with Firefox - current status Posted: 30-Aug-2016 | 5:44PM • Permalink gregr55:

What Norton is saying is, it's not going to be ready tomorrow...

How did we say that? Please point me to the post. Thanks."

Well its 31st here, where is the Vault for Firefox?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Leave it alone, they have been lying to us and now they want the customer to tell them what and how we were lied too. Like I said am done with this B***S***. This company has lost all creditability and there is no coming back from that for me. They are nothing but liars!

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

gregr55:

I understand about the license deal. At least with Windows it was a one time purchase for the lifetime of the software. With Norton, it's $70.00 a year. Over the years I spent a lot of hard earned money for a "license" to use their software. I don't expect part of that software to be down for a good year. If you bought a car, television, appliance, or anything else and part of it didn't work right, you wouldn't put up with waiting a year for the manufacturer to make it right. The days of people standing behind their product is history in this country. Sadly, our culture doesn't demand excellence or expect it anymore. We've settled for mediocrity.

Greg

I should have said that I understand your, and everyone's, disappointment/despair/annoyance .... everything. I'm a long time user too and in addition the support work I try to do here since the Forums opened has brought me into actual contact with several of the Norton Staff who post here -- the names in red -- including Tony Weiss, and so hard as it may be to believe, I know they are no more happy about all this than you, I, we are here in the Forums.

I'm not trying to say you are wrong in what you say or what you are feeling but life does not work quite as you describe it above.

At least with Windows it was a one time purchase for the lifetime of the software

It is now but Microsoft has indicated their plans to go over to a "rental" model and entirely in the clouds even. 

 If you bought a car, television, appliance, or anything else and part of it didn't work right, you wouldn't put up with waiting a year for the manufacturer to make it right.

Taketa  airbags, Volkswagen diesel non compliance, come to mind. Or the black particles of A/C ducting plastic that come out of the air vents of my wife's 2001 Mazda 626 which the dealer has said from Day 1 that Mazda won't fix and would cost us $100's to have him take apart and clean/replace ....

Sadly, our culture doesn't demand excellence or expect it anymore. We've settled for mediocrity.

This comes with, despite the figure you quote for Norton which was higher than usual in the open market, remarkably low prices.

The days of Rolls Royce level support of the 1930's are gone. My father's family lawyer in London swears to the truth of the story he told back then of driving his Rolls in Northern France in the days of cobbled streets everywhere and of breaking his rear axle.  He telephone Rolls Royce in Crewe and was told please to be patient but their records show they had had no case of a Rolls ever  breaking its rear axle. A day later a truck with two mechanics turned up from the factory and replaced the rear axle at no charge and with many apologies.

We like to believe him. As the Italians say:

Se non è vero, è ben trovato

[— loosely, “If it is not true it damn well ought to be. ... ] 

Nice to talk calmly with you about something that should not be but is ....

Hugh
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

So sick of people that take a companies side and try to make it all look like this is just normal BS and we have to live with it and give them a chance. Just so you know, don't reply because I won't believe anything you say after all the bull you just laid on us loyal customers.

Say it one more time guys, time to let this bad product go into data heaven. Time to find a more creditable product.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Oh dear ... rather than wait and see what it might be that is the "one critical element", ppl are throwing their toys out of the pram.

Patience is a virtue. Also, instead of threatening to leave, leave.

We are NOT going to throw away norton just because this freebie is not working yet.

We have PLENTY of workarounds, use Chrome or IE or another one that it DOES work with ... a notebook, a zipped pworded archive on ur desktop, a different free program/app ... alll these possibilities.

But please ... PLEASE! Stop going on about how bad this or that is or how we have been let down ... there is a lot of blame to lay at FFs doorstep as well. I do not see the same vehemence directed that way.

Keep having a go and insulting ppl who r trying to help is just going to make things worse for those of us who choose to stay with the ship (sinking, or not!) ... so go, go now, so we don't have to listen to anymore of it.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

YFMLNS check you facts.  Identity Safe is not a "feebie" but a feature of Norton Security for which we have paid.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Well I am down to 48 days left on my current subscription on a product others and myself paid full price for but were not able to use all the benefits that were shown to us to be included with the product. Now correct me if I am wrong but isn't that misleading to a consumer and give those consumers a right to take legal action against a company for false advertising. I would not have renewed my subscription last October had I known that Identity Safe would not work for a years time. It is time for Symantec to be the good guy and do the right thing by giving everyone a FREE YEAR on their subscriptions to compensate for misleading all those who bought or renewed their software last year. If they refuse we all band together and use option #2 in this email and take it somewhere where they will be forced to respond to us.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Plz don't tell me what browser to use. That is for me to decide not you or Norton! When I paid for this product I could use FF, now I can't. That to me is false advertising and telling me what to do or how to use the product isn't what I paid for. Also waiting a year or more for the fix is completed BS.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

absolutely, they should extend the service since it failed to deliver as promised...doesn't matter if there was a work around, it is the customer who had to adjust, suffer and get used to a different browser etc...if Symantec wants to prove how customer related they are they will do it or show their true colors!

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

YFMLNS, we've been waiting for this for nearly a year. So I think we have been quite patient. 

And dforrest, while I agree with you completely, when I raised this issue back in October or November, I was told that Norton considers that we pay for the security/virus protections, and things like Identity Safe are extras that they give us out of the goodness of their hearts. 

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

I get the Norton Security Suite free with my Comcast internet account.  I feel this Suite has done an excellent job in protecting my computer against potential problems.  That said as a Firefox user is my disappointment in Symantec not providing for many months a functional Identity Safe.  This could have been mitigated if Symantec would have provided frequent detailed reports as to the progress of the new version of Identity Safe.  The broad statements given did not allow the customers to buy into the efforts (and obstacles) in developing the new version.  Unfortunately it has given many customers the impression that the development of this product is of low priority to Symantec.   

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Just to insert a little perspective into this discussion: it is true that it was known for a long time that changes in FireFox would break many add-ons, including Norton Identity Safe.  Rather than applying bandaids, Norton clearly did the right thing by initiating a clean sheet rebuild of the extension.  But note that, according to Mozilla, the first stable version of its WebExtensions Support did not become available until Firefox version 48.0, which entered the release channel on August 2.  I assume this is why Norton promised the new Identity Safe for August.  Now that Firefox 48 is broadly available, it does not seem unreasonable that Norton needs a few weeks to finish testing and debugging.  The important thing is that Norton gets this right.

John

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Maybe this year sometime.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

It's what you didn't say and it appears I am right.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Well the Chrome toolbar is nothing to write home about either - opens minutes(!) after a click. Only IE works properly.

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

August 31, 2016 the promised fix has NOT ARRIVED.  They are a bunch of LIARS!!!

I WILL NOT be renewing with this company and I am taking at least 90 other users with me to a different platform!!!!!!!!!!!!!!!!!!!!!!!!

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

It's August 31st, did it make it?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Roger Rondeau:

They are a bunch of LIARS!!!

They are not a "bunch of LIARS!!!!"  Customers like you insisted on being given an arrival date for the new product, and Symantec went against its normal practice of withholding that sort of prognostication, and obliged.  They gave a target date that they felt they could meet.  They still may, but even if a last minute glitch delays things by a day or two, they still provided a ballpark estimate of when users could expect to see a new ID Safe for Firefox.  They could just as easily have said "by the end of the year" or even refused to make public any sort of projection.  If they miss the date, they aren't liars, they just missed the date because things took longer than expected.  

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

SendOfJive, you seem to be forgetting that it has already been close to a year. Everyone here has been paying full price for an incomplete product for a very long time. How is that acceptable?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

If you want to call other people liars please do so elsewhere. You can easily make your point if you do so calmly however outraged you may be.

Luckily there are some people posting here who while affected by the situation do have a realistic point of view:

Permalink

Permalink

Hugh
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Hey folks. I know everyone's excited for Identity Safe for Firefox. We're extremely close to having something available for you. The engineers are performing final testing, and we were hoping to have it available yesterday or today. It looks like things will be delayed a day or two, and I apologize for that. I know I said "end of August", and I'm sorry that we will need to delay things for just a few more days. Thanks for your continued patience.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

OK, Tony, no problem...August 33rd is OK, but can you at least tell us if we can keep it local? You should at least be able to tell us that.

If it ain't broke, fix it 'til it is!
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

[Updated: Added Norton Support article]

Well, Tony spoke too soon.

Be among the first to experience the new Norton Identity Safe on your Firefox browser.

Thank you for your patience and understanding as we develop the next generation in online safety. A Pre-Release version of the “browser-independent" Norton Identity Safe is available for download. If you’re interested in testing the add-on for Firefox, download it now: Norton Identity Safe Add-on for Firefox Browser

Identity Safe with Firefox has been an ongoing issue and we apologize for the frustration you had to experience during this delay. Changes that Mozilla made to their Firefox browser forced us to completely re-design the Norton Identity Safe toolbar to make sure our customers get the best experience, and today the new browser-independent Norton Identity Safe product has reached the Pre-Release phase which brings back the much awaited Online-Vault feature.

Please note – this extension only provides partial support for Vault Logins. This extension will fill and capture Logins, but does not support viewing or editing Logins. We are evaluating future plans for Login support as well as additional Vault items like Addresses, Wallet, Notes, and Favorites.

Also, both the existing Identity Safe extension and this Pre-Release extension have the same name. They can exist and function side-by-side. In the next update to Norton Security, the new Identity Safe extension it will have the same name as in the Chrome extension (Norton Security Toolbar). But for now, they share the same name.

Additionally, Local Vault is not supported for this Pre-Release version of Identity Safe.

Supports Firefox 48.0 and above

If you have the Norton product installed, you will have two different extensions on Firefox for Norton Identity Safe.

1. An extension for SafeSearch & SafeWeb

2. An extension for Norton Identity Safe (Vault)

Visit the Norton Toolbar / Norton Identity Safe forum to post your questions or comments. If you are using the Pre-Release extension, please note which version you are running.

Please see Norton Support Article for more information on "What has changed in the Norton Identity Safe extension for Mozilla Firefox?"

Thank you,
Gayathri

Gayathri R | Norton Forums Global Community Administrator | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Note to all

This add-on make use of Google Analytics’s Measurement Protocol to transmit critical error information and information on your feature usage to Google Analytics services, which are not operated by Symantec.

If you do not consent to this data collection and usage, please do not install this add-on or remove it if it is already installed.

http://addons.mozilla.org/en-US/firefox/addon/norton-identity-safe/ 

This extension will be useless to me. 

A little bit of knowledge is... well a little bit of knowledge.
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

From the two user reviews this Firefox add-on works very poorly.  Has it been improved since the user feedback?

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Yes, the user feedback was for a placeholder version.
Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation
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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

Krusty13:

Note to all

This add-on make use of Google ’s Measurement Protocol to transmit critical error information and information on your feature usage to Google Analytics services, which are not operated by Symantec.

If you do not consent to this data collection and usage, please do not install this add-on or remove it if it is already installed

http://addons.mozilla.org/en-US/firefox/addon/norton-identity-safe/ 

This extension will be useless to me. 

 Google Analytics Measurement Protocol / SDK / User ID Policy...

"You will not upload any data that allows Google to personally identify an individual (such as certain names, Social Security Numbers, email addresses, or any similar data), or data that permanently identifies a particular device (such as a unique device identifier if such an identifier cannot be reset).

If you upload any data that allows Google to personally identify an individual, your Google Analytics account can be terminated, and you may lose your Google Analytics data."

https://developers.google.com/analytics/policy

Has this option been utilized?

"Anonymize IP


Optional.


When present, the IP address of the sender will be anonymized. For example, the IP will be anonymized if any of the following parameters are present in the payload: &aip=, &aip=0, or &aip=1"
 

https://developers.google.com/analytics/devguides/collection/protocol/v1...

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Re: Identity Safe limitierte Kompatibilitaet mit Firefox - aktueller Stand

No, only IP addresses, Internet Service Providers, time spend using the extension, sites visited etc, that's all.

A little bit of knowledge is... well a little bit of knowledge.

This thread is closed from further comment. Please visit the forum to start a new thread.