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Danksagungen0

Norton warning: fake or real?

Hi all,

I received the following warning from Norton Internet Security (translated, original is in Dutch). My question is: is this warning real of fake? I was not even trying to install a new version of Norton...?

"Warning! A problem requires your attention: Norton Internet Security can not be installed since an other version of Norton Internet Security is already installed. Remove the current version, restart the computer and re-execute this installation programme." 

However, as mentioned before, I was not even trying to install a new version? So, what do I do with this warning?
All help is greatly appreciated!

Regards,

Almar Snippe

Antworten

Danksagungen0

Re: Norton warning: fake or real?

Hi AlmarSnippe,

Please go to the main page of NIS, Select Support and the About and tell us the version number you have installed.  It sounds like you maybe running a very old NIS product and it can not do an over the top upgrade as it is so old. We will be able to tell better when we know the version of NIS installed.

Danksagungen0

Re: Norton warning: fake or real?

Thanks, will do that now! Hope it works.. :)

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